Service Advisor

3 days ago

Kolkata, India SHAH DISTRIBUTORS Full time

Urgently Require an Automobile Service Advisor for a renowned automobile company in Beckbagan and Kalitala location

Qualification - ITI/ Diploma/ Degree

Experience:
- Freshers / Minimum 1 Year experience in any Automotive Service Centre as service advisor.

Responsibilities:

- Greet customers and offer excellent customer service from intake to release of their vehicles
- Determine and diagnose car issues based on customer description and vehicle condition
- Translate customer-reported problems to actionable work orders for technicians to complete
- Order necessary parts from suppliers and double-check that they are delivered to technicians
- Ensure that automotive work provided to customers meets company quality standards
- Invoice and collect payment from customers for services rendered
- Handle and resolve customer complaints regarding services
- Maintain customer records and enter data into computer databases

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹8,000.00 - ₹9,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9007421000

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