Service Advisor

2 days ago

Kolkata, India FLIQ Solution Full time

Urgent requirements for Service Advisors for one of the most reputed automobile dealers in Kolkata.

**Key Roles and Responsibilities**:

- Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
- Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their vehicles
- Manage and oversee the dealership’s workflow and schedule
- Call customers to advise them about service changes or vehicle pick-up times
- Maintain positive customer relationships to ensure repeat business

**Requirements and skills**
- Proven work experience as a Service Advisor or similar role
- A strong understanding of automotive technology and the automotive industry
- Proficiency with industry-specific software
- Excellent customer service, interpersonal and communication expertise
- Strong organizational, decision-making and problem-solving skills
- Relevant training and/or certifications as a Service Advisor

**Job Types**: Full-time, Regular / Permanent

**Salary**: Up to ₹220,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Automotive service: 1 year (required)

**Speak with the employer**
+91 7044923127

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