Hiring For Chat, Blended and Voice processes

2 days ago

Gurugram Noida, India Smart Steps HR Services Full time

Role & responsibilities

We are hiring for Multiple processes

# Chat process

  • We are hiring for a 100% non voice process.
  • Responsible for solving customers queries over the chat related to telecom products and services.
Blended Process
  • Opening for a Blended process.
  • Responsible for solving queries of the customers related to various digital marketing plans over the chat and calls.
  • We are also hiring for a financial blended customer service process also.
Voice Process
  • Hiring for a complete voice process.
  • Responsible for solving customers queries over the calls related to telecom products and services and after resolving customer query candidate needs to do upselling also related to upgradation of plans.
Travel Process
  • Responsible for solving queries of the customers and helping them for various hotel bookings.
Banking Process
  • Responsible for solving banking products and services related queries of the customers over the calls.
Technical process
  • Responsible for providing technical support for an accounting software for australian customers. Its a troubleshooting process.

Preferred candidate profile

  • Undergraduates/ Graduates/B.E./Btech with 1 year of international customer service experience can apply.
  • Candidate should be proficient with written and spoken english.
  • Candidate should be comfortable working in 24*7 shifts.

Perks and benefits

  • Salary up to 45k in hand.
  • Excellent incentives.
  • Good career growth.
  • 5 days working.
  • Cab facility and lot more benefits.
  • Top Most brand name.

To apply and for any queries whats app or call @ Vipul OR Keshu

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