Customer Relationship Manager
4 days ago
We are seeking a motivated and results-driven CRM to join our team. You will be responsible for making outbound calls to potential and existing customers to generate leads, promote our products/services, and meet sales targets. The ideal candidate will be an excellent communicator with a persuasive, energetic, and resilient nature.
Key Responsibilities
- Outbound Calling: Proactively call potential customers from provided lists or leads.
- Lead Generation: Identify and qualify new sales opportunities by understanding customer needs.
- Product Pitching: Clearly and persuasively explain our products/services, their features, and their benefits.
- Customer Follow-up: Follow up on previous customer interactions and build a sales pipeline.
- Objection Handling: Address customer questions and concerns effectively, overcoming objections to close sales.
- Database Management: Accurately record all call details, customer information, and call outcomes in the CRM (Customer Relationship Management) system.
- Script Adherence: Follow communication scripts and guidelines while also adapting your pitch to the customer's responses.
Qualifications & Skills
- Experience: Proven experience as a Telecaller, Telesales Representative, or in a similar sales/customer service role.
- Communication: Excellent verbal communication and interpersonal skills. Must be fluent in English and Hindi.
- Persuasion: Strong persuasion and negotiation skills.
- Resilience: The ability to handle rejection and remain positive and professional.
- Tech-Savvy: Proficient in using computers and familiar with CRM software and telephone systems.
- Goal-Oriented: Self-motivated with a strong desire to meet and exceed targets.
- Education: High school diploma required; a Bachelor's degree is a plus.
Language:
- English (Required)
- Hindi
Job Type: Full-time
Pay: ₹15, ₹30,000.00 per month
Work Location: In person
Job Type: Full-time
Pay: ₹15, ₹35,000.00 per month
Benefits:
- Paid sick time
Work Location: In person
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