Customer Relationship Management Executive

5 days ago

Hyderabad, Telangana, India 4k SPORTS INFRA PVT LTD Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Company Description

4K Sports Company is India's leading provider for sports infrastructure and supply installations. We cater to a variety of institutions including schools, colleges, universities, communities, malls, apartment complexes, residential layouts, farmhouses, IT companies, and coaching centres. Our mission is to enhance sports facilities and promote healthy lifestyle choices across the nation.

Role Description

This is a full-time on-site role for a Customer Relationship Management Executive located in Hyderabad. The CRM Executive will be responsible for managing customer relationships, improving customer experiences, handling customer retention, and supporting sales activities. Daily tasks include analyzing customer data, communicating effectively with customers, and collaborating with the sales team to drive customer satisfaction and business growth.

Qualifications

  • Strong analytical skills to interpret customer data and trends
  • Experience in customer retention and customer experience management
  • Excellent communication skills
  • Sales skills and the ability to support sales initiatives
  • Effective time management and organizational skills
  • Bachelor's degree in Business Administration, Marketing, or related field
  • Experience in the sports industry is a plus
  • Proficiency in CRM software and tools

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