Customer Relationship Management Manager
4 days ago
We're seeking a Client Relationship Manager / Account Manager to build and nurture key client
relationships, manage accounts end-to-end, and identify opportunities for business growth across
our IT services portfolio.
Key Responsibilities
• Manage strategic client relationships and ensure customer satisfaction.
• Identify upselling and cross-selling opportunities.
• Coordinate with technical and delivery teams for smooth project execution.
• Handle account planning, revenue forecasts, and pipeline management.
• Participate in proposals, RFPs, and negotiations.
• Execute targeted sales campaigns and support client events.
Skills & Experience
• 5-10 years in client relationship management, account management, or business development
in IT services.
• Strong communication, negotiation, and stakeholder management skills.
• Experience working with US or international markets preferred.
• Proficiency in embedded systems and semiconductor technologies.
• Proficiency in CRM tools and sales platforms (e.g., Zoho, Salesforce).
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