Senior Application Support Analyst

5 days ago

Navi Mumbai, Maharashtra, India Intuitive Apps Inc. Full time ₹ 12,00,000 - ₹ 24,00,000 per year
The Role:

Roles and Responsibilities

  • Adherence to ISO 9001:2008, ISO 27001, Policies & Procedures
  • Proven experience troubleshooting security issues across various technologies
  • Customer-centric career experience and excellent Time management skills.
  • Ability to work within customer focused team and Excellent communication skills
  • Take ownership of customer issues reported and see problems through to resolution.
  • Troubleshoot and resolve issues through sharing best practices and direct resolution.
  • Excellent written and verbal communication and effective organizational and multi-tasking skills. Proven ability to quickly learn new technical domains and train others.
  • Should be flexible to work in an operational environment, rotational shifts and on-call schedule.
  • Other general responsibilities as instructed by management.
Ideal Profile:
  • ITIL Framework knowledge, Adherence to ISO 9001:2008, ISO 27001, Policies & Procedures. In-depth knowledge in SQL & PL/SQL. Oracle Database hands on Knowledge. Well versed with Shell Scripting, Linux and Windows Platform.
  • Must accept to rotational shifts (24*7). Banking Working days.
  • Application support profile. Knowledge on Banking domain and products.
  • IBM MQ Support, JBoss, Apache Tomacat, Java knowledge is desirable.
  • In-depth knowledge in SQL & PL/SQL. Oracle Database hands on Knowledge
  • Well versed with Shell Scripting, Linux and Windows Platform.
  • Hands on in SWIFT, SFMS, NEFT/RTGS, Export, Import.
  • ITIL Framework knowledge.
What's on Offer?
  • Leadership Role
  • Great work environment
  • Attractive salary & benefits

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