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Associate Process Lead
3 weeks ago
The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.
Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you
Key Responsibilities:
- Provide functional expertise in the following Yardi Voyager 7s, 8, Elevate modules:
- Leasing (Commercial & Residential)
- Procure to Pay
- Finance
- Periodic / Revised / Turnover Billing and Revenue
- Facilities Manager
- Collection Manager
- Deal Manager
- Fixed Assets
- Unit Sales
- Lead and participate in Yardi Voyager implementation projects, including requirement
gathering, gap analysis, solution design, configuration, testing, and go-live support.
- Consult clients on best practices for Yardi Voyager implementation and operations.
- Analyze client requirements and translate them into functional specifications and
documentation.
- Document client-specific processes, business solutions, workflows, and configurations.
- Coordinate with Yardi support (Client Central) to resolve open issues and service
requests.
- Deliver training sessions, workshops, and knowledge transfer sessions to client teams.
- Manage stakeholder expectations and ensure high levels of customer satisfaction.
- Provide ongoing functional support, troubleshooting, and issue resolution.
- Work onsite at client locations across the Middle East (as required).
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Required Skills & Qualifications:
- Minimum 5 years of experience as a Functional Consultant in Yardi Voyager, Elevate.
- Proven hands-on knowledge of Yardi Voyager's core functional modules.
- Experience in Yardi Elevate modules will be an advantage
- Prior implementation experience in Yardi Voyager modules is highly preferred.
- Strong exposure to the Real Estate domain.
- Excellent documentation, presentation, and business analysis skills.
- Strong understanding of real estate financials, leasing, property management, and
asset management workflows.
- Proficiency in English (both spoken and written) is mandatory.
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
