Collection Associate
1 week ago
Roles and Responsibilities
- Manage payment collection from customers over phone calls, emails, or in-person visits.
- Maintain accurate records of all interactions with customers using our CRM system.
- Collaborate with internal teams to ensure timely follow-ups on outstanding payments.
- Provide excellent communication skills to build strong relationships with customers.
Desired Candidate Profile
- 0-1 year of experience in collections process, insurance industry, or related field.
- Good command over English language for effective communication.
- Strong understanding of Collections Process, Payment Collection, Insurance concepts.
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