Telecaller - Associate - Lending Collections

2 weeks ago

Mumbai, Maharashtra, India Paytm Full time ₹ 5,00,000 - ₹ 10,00,000 per year

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.

About the role: They will be responsible for collection targets of the assigned branches. They will be required to meet the target of assigned product. Follow the legal guidelines for collection agencies & in-house collections.

Expectations/ Requirements:

  1. To achieve collection targets of the Respective Branch assigned.

  2. Meeting the Target on the product assigned for Collections.

  3. Ensuring legal guidelines are compiled for entire collection structure in letter and sprits.

  4. Ensure that the collection agencies and In-house collectors adhere to the legal guidelines provided by the law in force.

  5. Ensure adherence to the Code of Conduct.

  6. Continuously monitoring collection agencies and In-house collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities.

Superpowers/ Skills that will help you succeed in this role:

  1. He or she should have more than 1 year of relevant experience in Collections role

  2. Excellent Communication Skills

  3. Negotiations skills - strong bias for driving results in a High performance environment

  4. Strong Relationship and Leadership skills

  5. Working Knowledge of Computers

  6. Growth Mindset

  7. Demonstrated success and achievement orientation.

  8. Willingness to experiment and improve continuously

Education: graduate in any specialization

Experience- Freshers can also apply

Why join us:

  1. A collaborative output driven program that brings cohesiveness across businesses through technology

  2. Improve the average revenue per use by increasing the cross-sell opportunities

  3. A solid 360-degree feedback from your peer teams on your support of their goals

  4. Respect, that is earned, not demanded from your peers and manager

Compensation:

If you are the right fit, we believe in creating wealth for you

With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story

  • Telecaller - Associate - Lending Collections

    2 weeks ago

    Mumbai, Maharashtra, India One 97 Full time

    Job DescriptionAbout Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of...

  • Professional Lending Compliance Specialist

    1 week ago

    Mumbai, Maharashtra, India beBeeLending Full time ₹ 15,00,000 - ₹ 28,00,000

    Our organization is seeking a seasoned professional to fill the role of Senior Lending Auditor.Job Description:The selected candidate will be responsible for conducting thorough audits of lending practices at various branches and asset centers.Key responsibilities include evaluating the effectiveness of lending processes, identifying risks associated with...

  • AVP Lending Operations

    2 weeks ago

    Mumbai, Maharashtra, India Flashaid Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    AVP Lending OperationsLocation:MumbaiReports to:COO / Head of OperationsRole OverviewWe are looking for an experiencedAVP – Lending Operationsto lead our EMI servicing, collections, and partner operations. The role demands strong execution skills, compliance discipline, and the ability to scale operational processes in a fast-paced fintech environment.Key...

  • Legal Manager – Unsecured Lending

    2 weeks ago

    Mumbai, Maharashtra, India TechConnexions - Startup Hiring Specialists Full time

    Job Description: Legal Manager – Unsecured Lending || BFSI/NBFCLocation: Mumbai, India Must-Haves (please read before applying):5+ years of BFSI experience in Unsecured Lending Collections (not secured loans, not practicing background).Hands-on execution on field – recoveries, legal actions, and coordination with agencies.Strong in Section 25,...

  • Legal Manager – unsecured Lending

    2 weeks ago

    Mumbai, Maharashtra, India TechConnexions - Startup Hiring Specialists Full time

    Job Description: Legal Manager – Unsecured Lending || BFSI/NBFC Location: Mumbai, India Must-Haves (please read before applying): 5+ years of BFSI experience in Unsecured Lending Collections (not secured loans, not practicing background). Hands-on execution on field – recoveries, legal actions, and coordination with agencies. Strong in Section 25,...

  • Legal Manager – unsecured Lending

    2 weeks ago

    Mumbai, Maharashtra, India TechConnexions - Startup Hiring Specialists Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description:Legal Manager – Unsecured Lending || BFSI/NBFCLocation:Mumbai, IndiaMust-Haves (please read before applying):5+ years of BFSI experience in Unsecured Lending Collections (not secured loans, not practicing background).Hands-on execution on field – recoveries, legal actions, and coordination with agencies.Strong in Section 25,...

  • Digital Lending Strategist

    1 week ago

    Mumbai, Maharashtra, India beBeeDevelopment Full time ₹ 30,00,000 - ₹ 50,00,000

    Product Development LeadWe are seeking a Product Development Lead to oversee the growth and development of our digital lending product.Key Responsibilities:Develop and execute the roadmap for our lending product with various digital partners.Create end-to-end sourcing journeys from partner platforms to our systems.Collaborate with cross-functional teams (IT,...

  • Lending Product Director

    1 week ago

    Mumbai, Maharashtra, India beBeeProduct Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Description:The Lending Product Director will be responsible for the end-to-end product management of our lending suite, ensuring successful development, launch, and optimization to meet market and customer demands.This role requires a deep understanding of the lending domain, product lifecycle management, and ability to work in a collaborative...

  • Head of Product-Lending

    3 weeks ago

    Mumbai, Maharashtra, India Intellect Design Arena Ltd Full time

    Head of Product Management is a senior leadership position reporting into the Business Head –Lending.He/she is responsible for end to end Product Management, This role will oversee the productmanagement team, ensuring the successful development, launch, and optimizationof Lending suite of products that meet market and customer demands thereby...

  • Head of Product-Lending

    2 weeks ago

    Mumbai, Maharashtra, India Intellect Design Arena Ltd Full time US$ 1,50,000 - US$ 2,00,000 per year

    Head of Product Management is a senior leadership position reporting into the Business Head –Lending.He/she is responsible for end to end Product Management, This role will oversee the productmanagement team, ensuring the successful development, launch, and optimizationof Lending suite of products that meet market and customer demands thereby...