Head of Product-Lending

Head of Product Management is a senior leadership position reporting into the Business Head –Lending.

He/she is responsible for end to end Product Management, This role will oversee the product

management team, ensuring the successful development, launch, and optimization

of Lending suite of products that meet market and customer demands thereby meeting

business goals. The ideal candidate will possess a deep understanding of Lending

domain, product lifecycle management, ability to work in collaborative environment and

a proven track record in lending product development and/or implementation. This role

need to work closely with the business head and engineering, pre-sales, delivery functions.

Key Accountabilities

1. Product Leadership:
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• Define and implement the product vision, strategy, and roadmap for the Lending

product in alignment with business goals.

• Lead market research and analysis to identify market trends, customer needs,

and business landscape in the Lending domain

• Collaborate with executive leadership to set strategic priorities and make data-

driven decisions.

2. Product Development with Quality Focus

• Oversee the entire Lending product development lifecycle from concept to launch,

ensuring timely and high-quality delivery.

• Work closely with engineering, design, marketing, and sales teams to ensure

alignment and successful product rollouts.

• Get the product build and released which will involve creating solution landscape,

user stories, creating and reviewing test plan etc

• Manage the product portfolio, making decisions on product enhancements,

releases, and sunsets.

• Key focus on product quality from functional, technical and usability perspectives

• Handle product documentation and presentations.

• Understand non-functional requirements such as scalability, performance,

integration and security etc.

3. Team Management:

• Build, mentor, and manage a high-performing product management team with

lending SMEs

• Foster a collaborative and innovative team culture, promoting professional growth

and development.

• Set performance goals, conduct regular evaluations, and provide feedback to

team members.

• Develop accountability processes where leaders and Associates are held accountable

for building a culture of accountability that sustains excellence.

4. Customer Focus:

• Develop a deep understanding of customer needs and pain points through direct

interactions with both customers and delivery teams.

• Understand the needs of implementation including expectations from product,

handle modernization projects from product perspective.

• Ensure products deliver exceptional user experiences and meet or exceed

customer expectations.

• Lead solutioning workshops with customer. Get customer alignment on solution

scope.

• Understand localization, interfacing and regulatory needs

• Advocate for the customer in all product-related decisions.

5. Stakeholder Engagement & Collaboration:

• Communicate product vision, strategy, and updates to internal and external

stakeholders.

• Build and maintain relationships with key internal and external stakeholders.

• Act as the product evangelist both internally and externally

6. Performance Tracking:

• Define and monitor key product metrics to evaluate performance and drive

continuous improvement.

• Utilize data analytics to inform product decisions and measure success.

• Prepare and present regular reports on product performance and strategic

initiatives.

Key Skill Requirements

1. Very strong lending domain expertise across origination, servicing and collection

management areas in retail, corporate and Islamic lending

1. Good understanding of multiple markets, Fintechs, regulatory requirements in different

regions.

1. Proven experience in developing / implementing Lending product.

2. Strong analytical and problem-solving skills.

3. Excellent communication and interpersonal skills.

4. Ability to lead and inspire teams in a fast-paced, dynamic environment.

5. Deep understanding of market research, product lifecycle, and agile

methodologies.

Key Outputs

1. Actual product capability against product vision

2. Customer and market acceptance of the product

3. Attainment of product business goals