Relationship Manager

2 days ago

Navi Mumbai, Maharashtra, India Envision Next Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title: Relationship Manager

Department: Client Retention

Location: Kharghar, Navi Mumbai

Reports To: HOD

Experience: 3+ Years

Job Type: Full-Time

Role Overview:

We're looking for a client-focused Relationship Manager to build lasting relationships, drive client satisfaction, and enhance retention. The ideal candidate will manage key accounts, resolve issues proactively, and collaborate with internal teams to support business growth.

Key Responsibilities:

  • Act as the primary point of contact for assigned clients
  • Develop and execute strategies to improve client retention and satisfaction
  • Identify upselling/cross-selling opportunities and drive revenue growth
  • Resolve client concerns efficiently and coordinate with internal teams
  • Monitor market trends and share insights with clients
  • Track client metrics, prepare reports, and provide feedback for process improvement

Skills & Attributes:

  • Strong communication and interpersonal skills
  • Excellent organization and multitasking abilities
  • Detail-oriented, proactive, and client-centric
  • Professional and adaptable in a dynamic work environment

Qualifications:

  • Education: MBA or equivalent degree
  • Experience: 3+ years in client relationship management (real estate experience preferred)
  • Tech Proficiency: CRM tools, MS Office Suite

Additional Information:

  • Training: Full training on client relations and internal systems provided
  • Remuneration: Competitive, based on experience

Why Join Us:

  • Work in a collaborative and professional environment
  • Drive client success in a high-growth industry
  • Opportunities for ownership and advancement

Job Type: Full-time

Benefits:

  • Health insurance

Language:

  • English (Required)

Work Location: In person

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