Guest Relation Executive

3 days ago

Bengaluru, Karnataka, India NBR Group Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Greeting and Welcoming : Creating a positive first impression by warmly greeting guests upon arrival and offering assistance.
  • Guest Interaction:

    Addressing inquiries, providing information about the company's projects, services, and properties, and resolving any issues or complaints effectively.
  • Customer Service:

    Delivering exceptional customer service by being attentive, helpful, and responsive to guest needs.
  • Reception Duties:

    Managing the reception area, handling phone calls, emails, and correspondence, and ensuring a clean and organized workspace.
  • Sales Support:

    Assisting with sales efforts by providing information about properties, coordinating viewings, and promoting the company's real estate offerings.
  • Event Coordination:

    Assisting with event planning and execution, including logistics, on-site management, and post-event follow-up.
  • Record Keeping:

    Maintaining accurate records of guest interactions, transactions, and feedback.
  • Communication:

    Maintaining clear and effective communication with guests and other team members to ensure a smooth and positive experience.

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