Guest Relations Executive

4 weeks ago

Bengaluru, Karnataka, India ADYPG Hospitality Full time

At Communion Cafe , Navi Mumbai we believe every guest interaction should be memorable. We are looking for a Guest Relation Executive who can be the face of our hospitality — warm, professional, and always attentive to detail.

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Responsibilities

  • Greet and welcome guests warmly, ensuring a lasting first impression.
  • Manage reservations, waitlists, and guest seating efficiently.
  • Assist guests with menu queries, special requests, and dietary needs.
  • Build strong relationships with regular guests and recognize VIP customers.
  • Handle guest feedback and complaints with professionalism and empathy.
  • Coordinate with service staff, kitchen, and management for smooth operations.
  • Maintain a clean, organized, and inviting reception/host area.

What We're Looking For

  • Excellent communication and interpersonal skills.
  • A friendly, professional, and approachable personality.
  • Strong organizational and multitasking abilities.
  • Prior experience in hospitality, F&B, or guest relations is a plus.
  • Ability to remain calm and positive in a fast-paced environment.

Why Join Us?

  • Opportunity to be part of a growing, guest-centric brand.
  • A dynamic work environment with a focus on hospitality excellence.
  • Career growth and learning opportunities in the F&B industry.

If you have a passion for creating memorable guest experiences, we'd love to meet you

Apply now by sending your CV to (Email/LinkedIn Easy Apply).

Your work experience in the F&B sector e.g. café shall be considered as an added advantage.

RSVP: Ms. Wilma

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