Senior Customer Support

We are seeking an experienced Manager to lead and manage a high-performing technical support team operating during night shifts. The ideal candidate should possess strong leadership skills, extensive experience in managing technical support operations, and be willing to work in a 24x7 environment to ensure seamless customer service delivery. This role will...

Job Role:We are seeking skilled Senior Customer Support professional who can manage both inbound and outbound customer interactions, providing exceptional service, resolving queries, upsell services and ensuring customer satisfaction. 01) Interact with customers on telephone either for inbound or outbound process.02) Provide accurate information and resolve...

Shape the utilities market of the future with usThe Senior Customer Support Lead is responsible for the direct recording of faults or error patterns reported by the customer via the existing ticket system, by telephone or by e-mail. He independently addresses faults that he can rectify himself, documents the rectification of the fault and forwards the...

Role - Director Customer SupportExperience - 15+ YearsLocation - BangaloreIndustry - Fintech, Financial Services PreferredKey Requirements:Looking for a Director – Customer Support with strong focus on strategic leadership and transformation.Must have hands-on experience in leading large-scale operations, managing teams of 100+ employees.Proven ability to...

Lead / Senior UI/UX DesignerAbout UsAt Customer Capital, we've built Staccs — captive commerce platforms that power loyalty-driven marketplaces for global banks, airlines, and brands. From travel and e-commerce to gift vouchers and financing, we help our clients turn their digital real estate into engagement engines.What You'll Do• Design end-to-end B2C...

Job DescriptionWe are looking for an experienced and proactive Support Manager to lead our customer support operations. You will be responsible for managing a team of support executives, ensuring high levels of customer satisfaction, improving support processes, and driving team performance. The ideal candidate is analytical, people-oriented, and focused on...

Job Title: Team Leader BPO Domestic OperationsJob Summary:We are seeking a dynamic and experienced Team Leader to oversee and optimize our BPO operations. The ideal candidate will be responsible for managing daily operations, ensuring SLA and KPI targets are consistently met, and maintaining critical metrics such as shrinkage, attrition, and schedule...

Manager – Sales (Premium Senior Living Villas & Apartments) Locations: Guruvayur (Kerala) | Chengalpattu and Trichy (Tamil Nadu) Organization:Vedaanta Senior Living| About UsVedaanta Senior Living is a specialist senior care company founded in 2015 by professionals who have successfully built India's largest senior living brand. Within just 10 years, we...

Job Summary:We are seeking a highly motivated and customer-centric Customer Support Specialist withproven experience in the ecommerce industry. The ideal candidate will be responsible forproviding exceptional support to our customers across various channels, resolving inquiriesefficiently, and ensuring a positive customer experience. You will be a vital link...

At Vimeo, we seek passionate individuals ready to elevate customer experiences. As a Support Specialist I, you will be the frontline liaison, ensuring that our customers receive timely and empathetic support. What you'll do:Efficiently handle a variety of customer queries, prioritizing quick resolutions at the first touchpoint. Rotate through our 24x7...