Operations Manager

3 days ago

Gulbarga, Karnataka, India Gigadocs Softtech Private limited Full time ₹ 7,20,000 - ₹ 79,20,000 per year

Operations Manager is responsible for overseeing the day-to-day functioning of all operational departments within the hotel to ensure exceptional guest experiences, smooth operations, and adherence to brand standards. The role involves supervising department heads, implementing operational strategies, maintaining cost controls, and ensuring compliance with safety, hygiene, and quality standards.

Key Responsibilities1. Operational Management

  • Oversee daily operations of Front Office, Housekeeping, F&B, Security, Maintenance, and other support departments.
  • Ensure smooth coordination between all departments for seamless guest service.
  • Review operational SOPs and ensure adherence across departments.
  • Conduct regular operational audits to maintain service quality and efficiency.

2. Guest Experience & Service Excellence

  • Ensure all guest concerns are resolved promptly and professionally.
  • Monitor guest feedback through reviews, surveys, and direct communication.
  • Lead initiatives to improve guest satisfaction scores and loyalty.
  • Maintain high standards of hospitality, cleanliness, and guest engagement.

3. Staff Management & Development

  • Supervise department heads and conduct daily briefings.
  • Ensure proper manpower planning and training within all departments.
  • Monitor staff performance and provide continuous coaching and feedback.
  • Promote a positive work culture and ensure adherence to HR policies.

4. Financial & Cost Control

  • Assist the General Manager in budgeting, forecasting, and operational cost control.
  • Monitor departmental expenses to ensure alignment with budget.
  • Optimize operational efficiency without compromising service quality.
  • Identify cost-saving opportunities through process improvement.

5. Safety, Compliance & Quality Assurance

  • Ensure compliance with hotel policies, statutory regulations, fire & safety norms.
  • Conduct safety drills, hygiene audits, and quality checks regularly.
  • Maintain coordination with local authorities for necessary approvals and certifications.

6. Coordination & Reporting

  • Coordinate closely with the General Manager for operational planning and improvements.
  • Prepare daily, weekly, and monthly operational reports.
  • Participate in management meetings and support strategic decisions.
  • Facilitate communication between departments for problem-solving and workflow improvement.

Qualifications & Requirements

  • Bachelor's degree in Hotel Management or related field.
  • Minimum 5–7 years of hotel operations experience, including supervisory roles.
  • Strong leadership, organizational, and decision-making skills.
  • Excellent communication and interpersonal abilities.
  • Knowledge of hotel management software (IDS, Opera, or similar).
  • Ability to work in a fast-paced environment with a guest-first mindset.

Job Type: Full-time

Pay: ₹60, ₹65,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

  • Computer Operator

    21 hours ago

    Gulbarga, Karnataka, India Enerspark Power and Infrastructure Private Limited Full time

    Job Title: Computer OperatorCompany: Enerspark Pvt. Ltd.Location: Gulbarga dist. (Aland), KarnatakaExperience: Fresher to 2 yearsEmployment Type: Full-timeJob Summary:We are looking for a reliable and detail-oriented Computer Operator with Fresher to 2 years of experience. The candidate should be proficient in Kannada and English (reading, writing, speaking)...

  • Assistant Manager Front Office

    1 week ago

    Gulbarga, Karnataka, India Gigadocs Softtech Private limited Full time ₹ 4,20,000 per year

    The Assistant Front Office Manager is responsible for supporting the Front Office Manager in overseeing day-to-day operations of the front desk, guest services, reservations, and lobby management. The role ensures smooth guest arrival and departure, maintains service standards, handles guest issues, and supervises the FO team to deliver exceptional...

  • Duty Manager/Supervisor

    3 days ago

    Gulbarga, Karnataka, India Gigadocs Softtech Private limited Full time ₹ 3,60,000 - ₹ 6,00,000 per year

    The Duty Manager ensures smooth day-to-day operations of the hotel by supervising the Front Office team, handling guest concerns, coordinating with all departments, and maintaining high standards of guest service. The role acts as the operational in-charge during shifts in the absence of senior management.Key Responsibilities1. Guest Services &...

  • Territory Sales Manager

    4 days ago

    Gulbarga, Karnataka, India Mahindra & Mahindra , Tractor Division Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionMahindra & Mahindra's Tractor Division is a prominent player in the electrical and electronic manufacturing industry. Based in Mumbai, Maharashtra, India, the company operates out of the HUDA Office Complex. Renowned for its commitment to quality and innovation, it is a market leader in agricultural machinery and solutions. Mahindra &...

  • Technical Manager

    1 week ago

    Gulbarga, Karnataka, India Piramal Finance Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionPiramal Finance Limited, formerly known as Piramal Capital & Housing Finance Limited, operates within the financial services sector. It offers both wholesale and retail funding opportunities across real estate and non-real estate domains. The company emphasizes enhancing customer experience through dedicated support and communication via...

  • Front Office Manager

    2 weeks ago

    Gulbarga, Karnataka, India Gigadocs Softtech Private limited Full time ₹ 36,00,000 - ₹ 48,00,000 per year

    Here is a clear and professional Front Office Manager – Hotel Job Description you can use:Front Office Manager – Job DescriptionPosition SummaryThe Front Office Manager (FOM) is responsible for overseeing the day-to-day operations of the Front Office department, ensuring exceptional guest service, smooth check-in/check-out, and efficient coordination...

  • Assistant Manager

    1 week ago

    Gulbarga, Karnataka, India Gigadocs Softtech Private limited Full time ₹ 30,000 - ₹ 35,000 per year

    The Assistant Manager – Sales supports the Sales Manager in driving room and banquet sales, developing new business, maintaining client relationships, and achieving revenue targets for the hotel. The role involves market research, sales calls, client handling, contracting, and coordination with operations teams to ensure guest satisfaction and repeat...

  • Business Relationship Manager

    2 weeks ago

    Gulbarga, Karnataka, India Kotak Mahindra Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Description• To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. • Work closely with Branch Banking teams for new customer addition. • To penetrate client with various products like Current Account/Term Deposits/Transaction...

  • Assistant Manager F&B

    1 week ago

    Gulbarga, Karnataka, India Gigadocs Softtech Private limited Full time ₹ 3,60,000 - ₹ 4,20,000 per year

    The Assistant Manager – Finance supports the Finance Manager/Financial Controller in managing the hotel's financial operations. The role ensures accurate financial reporting, compliance with company policies, statutory requirements, and supports budgeting, forecasting, and cost control activities.Key Responsibilities1. Financial Accounting &...

  • Jr executive

    2 weeks ago

    Gulbarga, Karnataka, India Apollo Pharmacy Full time ₹ 90,000 - ₹ 1,06,500 per year

    Company DescriptionApollo Pharmacy, part of Apollo Hospitals, is India's first and largest branded pharmacy network with over 6,500 outlets across key locations. Recognized for its commitment to quality, Apollo Pharmacy holds an International Quality Certification. The company offers genuine medicines and 24-hour services, ensuring accessibility to...