Account Manager/Customer Success Associate
4 days ago
About Cloudhire:
Cloudhire is a leading AI-powered global talent marketplace, specializing in world-class remote hiring, recruitment, and HR solutions for companies and candidates across 180+ countries. By combining cutting-edge technology with industry expertise, Cloudhire streamlines and accelerates the hiring process, ensuring companies connect with highly vetted and skilled professionals.
Job Title: Customer Success Executive / Account Manager
Key Responsibilities:
- Serve as the main point of contact for assigned clients after the sale.
- Onboard new customers, ensuring a smooth transition and adoption of the SaaS platform.
- Proactively engage with clients to understand their goals and deliver effective solutions.
- Monitor customer health scores, usage metrics, and drive renewals.
- Handle escalations and coordinate with internal teams to resolve issues promptly.
- Identify upsell opportunities and collaborate with the sales team to achieve growth.
Skills Required:
- Excellent communication and relationship-building skills.
- Strong understanding of SaaS business models and the customer lifecycle.
- Experience with Customer Success platforms or CRMs (e.g., Gainsight, Salesforce).
- Problem-solving mindset with a passion for helping customers succeed.
- Ability to manage multiple accounts and prioritize tasks effectively.
Budget: LPA
-
Customer Success Associate
2 days ago
Gurgaon, Haryana, India PICKYOURHIRE Full time ₹ 6,00,000 - ₹ 18,00,000 per yearJob Title:Customer Success Associate – International ProcessLocation:GurugramSalary- 3 LPA LPAAbout the RoleWe are looking for a Customer Success Associate to provide high-quality voice support for an international process. You will handle client queries, provide technical assistance, and ensure excellent customer experience while maintaining global...
-
Customer Success Associate
6 days ago
Gurgaon, Haryana, India Orrica Edge Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionIndia's fastest-growing remote job platform, specializing in curating high-quality, verified work-from-home and hybrid job opportunities from top MNCs across various industries like tech, customer service, healthcare, finance, and education. The platform empowers India's remote workforce by sourcing and publishing remote-friendly job...
-
Customer Success Associate
2 weeks ago
Gurgaon, Haryana, India Star Hire Services Full time ₹ 3,12,000 - ₹ 3,48,000 per yearHiring Customer Success Associates (WFO - Gurgaon) with excellent English comms. Freshers or intl. support exp. preferred. 5-day work, rotational shifts/week-offs, both-way cabs. Salary: 26–29K CTC. 2 openings. Handle customer queries.
-
Customer Success Associate
2 weeks ago
Gurgaon, Haryana, India 10xgrowthaccelerator Full time ₹ 2,88,000 - ₹ 3,84,000 per yearJob Title: Customer Success Associate – L1Location: Gurugram (Work from Office)Priority: HighAbout the Role:We are hiring Customer Success Associates (L1) to join our dynamic team in Gurugram. This role requires strong communication skills, prior international exposure, and technical support experience. As part of our customer success team, you will be...
-
Customer Success Associate
4 days ago
Gurgaon, Haryana, India RMV Workforce Corporation Full time ₹ 4,00,000 - ₹ 6,00,000 per yearRole-Customer Success AssociateExp – 1+ yrsLocation: GurgaonShift- RotationalRequirements:Experience: Must have prior international customer support experienceQualification: Graduate (Any stream)Skillset:Excellent verbal communication in EnglishStrong interpersonal and customer handling skills
-
Customer Success Associate
1 week ago
Gurgaon, Haryana, India Pragyani Business Solutions Full time ₹ 5,80,000 - ₹ 6,50,000 per yearJob Title: Customer Success Associate - L1 (Dutch / German- Certified)Work Mode: Work From OfficeProcess: International ProcessHeadcount: 10Job DescriptionWe are looking for a highly skilled Customer Success Associate - L1 with C1-level Dutch / German language proficiency to join our international customer service team at Siemens. The ideal candidate will be...
-
International Customer Success Associate
4 days ago
Gurgaon, Haryana, India Swift Strategic Solutions Inc Full time ₹ 4,00,000 - ₹ 6,00,000 per yearOur technology services client is seeking multipleInternational Customer Success Associateto join their team on a Full Time basis. Below are further details about the role:Role: International Customer Success AssociateExperience: Fresher- 2 YearLocation: GurugramNotice Period: Immediate- 15 DaysJob Description:1 year in international customer supportGraduate...
-
Customer Success Associate- English
2 weeks ago
Gurgaon, Haryana, India RMV Workforce LLP Full time ₹ 9,00,000 - ₹ 12,00,000 per yearHiring: Customer Success AssociateLocation: Gurgaon (Work from Office)Work Mode: OnsiteWorking Days: 5 Days a Week (Rotational Week Offs)Shifts: RotationalTransport: Both-side cabs availablePosition: Customer Success AssociateRequirements:Experience: Must have prior international customer support experienceGood communication (C1 Level) -...
-
Customer Success Manager
2 days ago
Gurgaon, Haryana, India ElevenX Capital Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWORK FROM OFFICE - MON-FRISHIFT TIMINGS - 5:30 PM - 2:30 AM (NIGHT SHIFT)OFFICE LOCATION - GURUGRAMJob SummaryThe Customer Success Manager is a high-impact role responsible for owning and growing client relationships. This role is central to driving adoption, ensuring retention, and achieving aggressive upsell, cross-sell, and expansion targets. As a key...
-
Customer Success Associate
4 days ago
Gurgaon, Haryana, India StarMaxx HR Services Full time ₹ 3,12,000 - ₹ 3,48,000 per yearWork ModeWork- From OfficePosition-Customer Success AssociateSkillset-Excellent comms in EnglishQualificationGraduateInterviewroundsHR Round; Ops Round, Client Round 1, Client round 2Salary26000 CTC to 29000 CTCLocationGurugramExperienceInternational Experience in Customer SupportTravel/Shifts & Offs180* Number Of Night Shifts For Males & One Sided Cabs For...
