Front End Customer Service

Company DescriptionAt Sellwise, we provide end-to-end real estate sales and marketing solutions. Our expert team leverages market insights, technology, and transparency to drive value, reposition products, and enhance brand presence. We are dedicated to ensuring client satisfaction and delivering exceptional results in the real estate sector.Role...

*Job Summary:We are looking for a warm, welcoming, and customer-focused Customer Service Officer(Receptionist) to be the first point of contact for our clients. The CSO will manage front deskoperations, provide outstanding customer service, schedule appointments, and ensure smooth day-to-day clinic functioning.Key Responsibilities: Greet all clients and...

Job SummaryAs the first point of contact for clients and visitors, the Front Desk Manager plays a vitalrole in shaping the customer experience at our center. This role goes beyond receptionduties—it includes appointment management, client engagement, scheduling coordination,housekeeping oversight, and basic billing functions. A calm, professional demeanor,...

Responding to Inquiries: Customer Service Assistants must be adept at managing and responding to a wide range of questions and concerns from customers. They provide information about products, services, and company policies, ensuring that customers receive accurate and timely replies. ​ Resolving Issues: These professionals are problem-solvers who handle...

Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner. Resolve product or service problems by clarifying customer complaints, determining the cause, selecting the best solution, and following up to ensure resolution. Process orders, forms, applications, and requests accurately. Maintain a deep understanding of...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...

conducting customer satisfaction surveys to understand what areas of the company's services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution curating streamlined email and social media communication mediums for offers, updates and much more dealing with customer...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and...

Key Responsibilities: - Manage front desk operations, ensuring excellent customer service - Handle phone calls, emails, and messages - Greet clients, visitors, and employees - Manage appointments, schedules, and calendars - Maintain accurate records and databases - Provide administrative support to senior management - Handle queries, complaints, and feedback...