Front End Customer Service

Company DescriptionAt Sellwise, we provide end-to-end real estate sales and marketing solutions. Our expert team leverages market insights, technology, and transparency to drive value, reposition products, and enhance brand presence. We are dedicated to ensuring client satisfaction and delivering exceptional results in the real estate sector.Role...

Company DescriptionFusion Master Tech Innovation And Development Private Limited (FUMA) specializes in innovative, high-quality electrical products, including eco-friendly bulbs and LEDs. Renowned for their energy efficiency and durability, FUMA products help customers save on electricity bills while reducing the hassle of frequent replacements. Combining...

*Job Summary:We are looking for a warm, welcoming, and customer-focused Customer Service Officer(Receptionist) to be the first point of contact for our clients. The CSO will manage front deskoperations, provide outstanding customer service, schedule appointments, and ensure smooth day-to-day clinic functioning.Key Responsibilities: Greet all clients and...

Responding to Inquiries: Customer Service Assistants must be adept at managing and responding to a wide range of questions and concerns from customers. They provide information about products, services, and company policies, ensuring that customers receive accurate and timely replies. ​ Resolving Issues: These professionals are problem-solvers who handle...

Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner. Resolve product or service problems by clarifying customer complaints, determining the cause, selecting the best solution, and following up to ensure resolution. Process orders, forms, applications, and requests accurately. Maintain a deep understanding of...

Overseeing day-to-day operations of the customer service department.Responding to customer inquiries, complaints, and escalations in a timely manner.Developing and implementing customer service policies, procedures, and standards.Setting customer satisfaction goals and working with the team to achieve them.Working knowledge of customer service software and...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and...

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...