Customer Service Manager

3 days ago


PimpriChinchwad, Maharashtra, India VISPRA AGROTECH PRIVATE LIMITED Full time ₹ 29,41,250 - ₹ 58,82,500 per year
  • Lead and manage the customer service team, providing coaching, training, and support.

  • Monitor performance metrics (e.g., response time, resolution time, CSAT scores) and drive continuous improvement.

  • Handle complex or escalated customer issues promptly and professionally.

  • Strong problem-solving and conflict resolution abilities.
  • Ability to work in a fast-paced environment and handle multiple priorities.

Job Types: Full-time, Permanent, Fresher

Pay: ₹21, ₹49,209.16 per month

Work Location: In person



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