Debt Collection Manager
2 weeks ago
Team Lead - Collections
Location/Hours
Location: Bhayandar, Mumbai
Shift: Rotational US Shifts
Responsibilities / Expectations
- Plan, monitor, and manage team performance on scorecard metrics with a focus on exceeding targets
- Make timely, accurate, and fact-based decisions under pressure or challenging conditions
- Maintain strong orientation toward customer experience while ensuring process compliance
- Coach team members through structured action plans to enhance individual and overall team performance
- Lead and manage assigned projects within defined timelines and KPIs
- Foster a high-energy, engaging, and motivating work environment
- Drive employee engagement, manage attrition, and support ESAT initiatives
- Build a culture of recognition and high performance, ensuring consistent motivation across the team
- Address and resolve employee concerns with urgency, empathy, and accuracy
- Provide ongoing career development, coaching, and counseling for team members
Minimum Qualifications
- Strong experience in international collections
- Excellent MIS skills; proficiency in MS Word, Excel, Access, and PowerPoint
- Strong analytical and logical reasoning abilities
- Excellent interpersonal, verbal, and written communication skills
- Demonstrated leadership competencies including ownership, accountability, and proactiveness
- Minimum Graduate
- Flexibility to work in rotational US shifts
Desired Qualifications
- Prior experience leading collection teams in a fast-paced environment
- Ability to manage high-pressure scenarios and drive team results
- Experience creating development plans and handling performance management
- Strong capability in team engagement and retention strategies
Job Types: Full-time, Permanent
Pay: ₹1,000, ₹1,500,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
-
Debt Manager-2 Wheeler loan
3 days ago
Mumbai, Maharashtra, India b-3044-47a7-a621-0e0120a896a4 Full timeCompany DescriptionIDFC FIRST Bank was established in 2018 through the merger of IDFC Bank and Capital First, combining expertise in infrastructure finance and retail banking. As a universal bank, it provides a wide range of services including retail, MSME, rural banking, and more. Rooted in ethical practices, it emphasizes customer-friendly and...
-
collection
2 days ago
Navi Mumbai, Maharashtra, India Pepper Advantage Full timeCompany OverviewPepper Advantage is a global credit management and intelligence company with a strong presence in nine jurisdictions across the UK, Europe, and Asia Pacific. With USD55 billion in assets under management, we bring a unique, technology-centric approach to managing credit assets on behalf of our clients. Our focus is on leveraging real-time...
-
Mumbai, Maharashtra, India DBS Bank Full timeBusiness FunctionRisk Management Group works closely with our business partners to manage the bank's risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful...
-
Collections Manager
5 hours ago
Mumbai, Maharashtra, India b-3044-47a7-a621-0e0120a896a4 Full timeCompany DescriptionIDFC FIRST Bank was established through the merger of infrastructure finance leader IDFC Bank and retail finance pioneer Capital First in 2018. As a universal bank, it offers a range of services, including retail, MSME, rural banking, startup banking, and treasury solutions. Driven by ethical principles, the bank prides itself on...
-
Collections Executive
2 weeks ago
Mumbai, Maharashtra, India ace hiring solutions Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearThe Collections Executive is responsible for managing and recovering outstanding debts from customers. This role involves contacting customers, negotiating payment plans, and ensuring timely collection of payments while adhering to company policies and legal regulations.Debt Recovery & Follow-upsContact customers via phone, email, or messaging for overdue...
-
Debt Fund Manager
5 days ago
Mumbai, Maharashtra, India ACKO Full timeAbout JobWe are seeking a highly experienced Debt Fund Manager to lead the fixed-income investment portfolio of our insurance business at ACKO. The successful candidate will be responsible for managing debt investments across government securities, corporate bonds, money market instruments, and other fixed-income products to ensure optimal returns while...
-
Collections Executive
3 days ago
Mumbai, Maharashtra, India Etrav tech limited Full timeCollections ExecutiveRole OverviewWe are looking for a highly motivated Collections Executive to join our team in Mumbai . This role focuses on accounts receivable and maintaining positive financial relationships with our B2B clients.Experience & LocationExperience: 1 to 4 yearsLocation: MumbaiKey ResponsibilitiesNegotiate and arrange payment plans with...
-
Executive - Collection
2 weeks ago
Mumbai, Maharashtra, India CLR FACILITY SERVICES PVT LTD Full timeMonitor and manage customer accounts to ensure timely collection of payments.Follow up with customers on overdue invoices and negotiate payment arrangements as necessary.Prepare regular reports on account status, aging analysis, and outstanding debts for management review.Reconcile customer accounts and resolve discrepancies or billing disputes.Coordinate...
-
Debt Product Manager
5 hours ago
Mumbai, Maharashtra, India Choice International Full timeJob Role- Debt Product ManagerCompany - Choice Wealth Pvt LtdDepartment: Wealth Research & ProductsLocation: Marol, AndheriDesignation: Analyst / Senior Analyst (depending on experience)Role OverviewWe are seeking a highly motivated professional to join our Wealth Research & Products team as a Fixed Income Research cum Product Analyst. The role involves...
-
Assistant Manager – Sales and Collections
2 days ago
Mumbai, Maharashtra, India Princeton IT America Full timeJob Role: Assistant Manager – Sales and Collections (Electric Vehicles)A fast growing NBFC in retail electric vehicle finance is looking for a Sales & Collections specialist to be an Assistant Sales Manager. We are an early mover in financing electric mobility having funded over 5000 electric vehicles in India already in B2B portfolio. In retail EV...