Debt Manager-2 Wheeler loan
13 hours ago
Company Description
IDFC FIRST Bank was established in 2018 through the merger of IDFC Bank and Capital First, combining expertise in infrastructure finance and retail banking. As a universal bank, it provides a wide range of services including retail, MSME, rural banking, and more. Rooted in ethical practices, it emphasizes customer-friendly and technology-led banking with transparent services like 'ZERO FEE Banking' and industry-leading digital platforms. With a strong focus on financial inclusion and social responsibility, IDFC FIRST Bank serves over 40 million customers, promoting lifestyle improvement, entrepreneurship, and sustainable development. It has also earned global recognition for its innovative and seamless digital banking services.
Role Description
This is a full-time on-site role for a Debt Manager - 2 Wheeler Loan, based in Mumbai. The responsibilities include overseeing loan recovery efforts, managing delinquent accounts, and ensuring timely collection of dues while maintaining a customer-centric approach. The role involves evaluating customer repayment capacity, formulating collection strategies, and collaborating with internal teams to manage debt portfolios effectively. Building strong communication with customers to establish repayment solutions and ensuring compliance with regulatory guidelines will also be key tasks.
Qualifications
- Experience in Debt Management and Debt Collection processes
- Strong understanding of Finance and related concepts
- Excellent Analytical Skills for evaluating repayment capacity and portfolio performance
- Proficient Communication skills to engage effectively with customers and internal teams
- Prior experience in the banking or financial services sector is a plus
- Bachelor's degree in Finance, Business Administration, or a related field preferred
- Knowledge of regulatory compliance in debt collection and management
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