Customer Support Executive(International)

2 days ago

Gurgaon, Haryana, India Bridgexcel Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Title: Customer Support Executive (International Voice)

Location: Gurugram

Experience Required: Minimum 1+ Years (International Process)

Employment Type: Full-time

Shift: UK

Job Summary:

We are seeking a motivated and customer-focused professional with proven international customer support experience. The ideal candidate will have strong communication skills, problem-solving ability, and a passion for delivering exceptional customer experiences across global markets.

Key Responsibilities:

  • Handle customer queries and issues via calls, emails, or chat for international clients.
  • Provide accurate information and timely resolutions while maintaining service quality standards.
  • Manage customer escalations effectively with empathy and professionalism.
  • Document customer interactions, feedback, and resolutions in CRM tools.
  • Collaborate with internal teams to resolve technical or service-related concerns.
  • Achieve KPIs including customer satisfaction, first call resolution, and response time.
  • Maintain up-to-date knowledge of company products, services, and policies.

Key Requirements:

  • Bachelors degree or equivalent qualification.
  • Minimum 1 year of experience in international customer support (voice or non-voice process).
  • Excellent verbal and written communication skills in English.
  • Ability to handle global customers with cultural sensitivity and patience.
  • Strong problem-solving and multitasking skills.
  • Proficiency in MS Office and CRM tools.
  • Willingness to work in rotational shifts, including night shifts.

Preferred Skills:

  • Experience with international BPO/outsourcing processes.
  • Knowledge of ticketing tools like Zendesk, Freshdesk, or Salesforce.
  • Customer-centric approach with strong interpersonal skills.

  • Customer Support Executive

    1 week ago

    Gurgaon, Haryana, India TRDFIN Support Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support(International)

    1 week ago

    Gurgaon, Haryana, India Bridgexcel innovations pvt ltd Full time ₹ 4,00,000 - ₹ 5,50,000 per year

    Job Title: Customer Support Executive (International Voice/Non-Voice)Location: GurugramExperience Required: Minimum 1+ Years (International Process)Employment Type: Full-timeShift: UKJob Summary:We are seeking a motivated and customer-focused professional with proven international customer support experience. The ideal candidate will have strong...

  • international Customer support

    7 days ago

    Gurgaon, Haryana, India RMV Workforce LLP Full time ₹ 3,50,000 - ₹ 8,00,000 per year

    Job Title:Customer Support ExecutiveRequirements:Excellent communication skills – C1 level (mandatory)Education: Graduates and Undergraduates both eligibleExperience: Minimum 1 year of international Customer Support experience ( Healthcare background preferred )Work Schedule: 5 days working with 2 rotational week-offsShifts: Rotational...

  • International Customer Support

    7 days ago

    Gurgaon, Haryana, India N.r. Manpower Solution Full time ₹ 28,60,000 - ₹ 42,00,000 per year

    HIRING ONFor #International customer Support ExecutiveCampaign Type-voiceRotational Shifts/Rotational off9Hrs of working including 1hr of break 5 days working3 Months of Paid trainingSalary -23k -35k in hand Online Interview Required Candidate profileEligibility & Requirements: Graduate or Undergraduates Both are eligibleImmediate Joiners, ready to...

  • Customer Support Executive

    1 day ago

    Gurgaon, Haryana, India Treis Solutions Llp Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are urgently looking for Customer Support ExecutiveJob SummaryThe Customer Support Executive is responsible for managing and growing relationships with the company's most strategic and high-value clients. The ideal candidate will have a proven track record in sales and relationship management, with a strong ability to understand client needs and deliver...

  • Customer Support Executive

    7 days ago

    Gurgaon, Haryana, India Murti Supply Chain Solutions Pvt. Ltd. Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Title:Customer Support Executive – International ClientsLocation:Farrukhnagar, HaryanaAbout the CompanyAt Murti Supply Chain Solutions Pvt. Ltd., we are proud to be one of North India's fast-growing logistics and supply chain companies. Since 2015, we've grown from a modest venture into a trusted partner for leading brandsToday, we manage 30+...

  • Customer Support Executive

    3 days ago

    Gurgaon, Haryana, India Transformative Ventures Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job DescriptionWe are seeking a passionate and experienced individual to join our Customer Service team as a Customer Support Executive (English-speaking).In this role, your primary goal will be to ensure exceptional customer satisfaction by providing timely, professional, and effective support across multiple channels, including email, social media, and...

  • QuickBooks Support Executive

    2 weeks ago

    Gurgaon, Haryana, India Talent X International Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    Job Role: QuickBooks Support Executive - USLocation: Sector 18, GurugramWorking Timing Window: Night Shift (6:00 PM to 6:00 AM) (9 hours shift)Working Days: 5 Days/Week | Fixed Weekly OffProcess: International Voice ProcessExperience Needed: Minimum 3 Years in international International Support in accounting or tech.Call Type: Inbound & OutboundSalary...

  • Customer Support Executive

    7 days ago

    Gurgaon, Haryana, India Elevate X Solutions Full time ₹ 3,00,000 - ₹ 3,72,000 per year

    Job Title: Customer Support ExecutiveJob Type: Full-Time, OnsiteKey Responsibilities:Handle inbound and outbound customer queries via calls, emails, or chatProvide accurate, valid, and complete information to customersHave experience in technical support in troubleshootingResolve customer issues efficiently and ensure high customer satisfactionMaintain...

  • Urgent Hiring For International Customer Support

    1 week ago

    Gurgaon, Haryana, India Krishna Enterprises Full time ₹ 3,50,000 - ₹ 5,50,000 per year

    International Customer Support Executive,Preferred candidate profile