Customer Support Executive

5 days ago

Gurgaon, Haryana, India Murti Supply Chain Solutions Pvt. Ltd. Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Job Title:
Customer Support Executive – International Clients

Location:
Farrukhnagar, Haryana

About the Company

At Murti Supply Chain Solutions Pvt. Ltd., we are proud to be one of North India's fast-growing logistics and supply chain companies. Since 2015, we've grown from a modest venture into a trusted partner for leading brands

Today, we manage 30+ warehouses, a fleet of 70+ trucks and 250+ associated vehicles, and deploy over 3,600 employees across warehouse management, transportation, medical equipment supply, and security services. Our motto:
"Aapki Soch Ko Kre Sakar"
– turning our clients' vision into reality.

About the Role

We are looking for a highly motivated and fluent English-speaking professional to join our customer support team. The role involves interacting with international clients, addressing their queries, and ensuring excellent customer satisfaction.

Key Responsibilities

  • Communicate effectively with international clients via phone, email, and chat.
  • Resolve client queries in a timely and professional manner.
  • Maintain accurate records of client interactions.
  • Collaborate with internal teams to ensure smooth resolution of issues.
  • Provide a high level of customer service and maintain client satisfaction.

Requirements

  • Bachelor's degree in any field.
  • Excellent fluency in spoken and written English (mandatory).
  • Strong interpersonal and communication skills.
  • Ability to handle client interactions with professionalism and patience.
  • Prior customer support experience (preferred but not mandatory).

What We Offer

  • Competitive salary of ₹3 LPA.
  • Opportunity to work with international clients and build global exposure.
  • A supportive and growth-oriented work environment.

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