Customer Support Executive

15 hours ago

Gurgaon, Haryana, India Transformative Ventures Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Description

Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers.

As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints though emails, social media and calls in a professional manner.

In addition to this, you should possess good listening skills with the ability to complete the required tasks simultaneously.

If you are interested in this position and have a proven track record of successful customer service works, then apply now. We will contact you soon.

Responsibilities

  • Understanding the products and services provided by the company.
  • Supporting the customer through an email ticketing system, social media and phone calls.
  • Resolving customer complaints and queries. Providing detailed information to customers.
  • Maintaining records of each phone call for future reference.
  • Providing the new employees with training sessions for enhancing their skills.
  • Offering exceptional customer service and satisfaction.
  • Following up with customers for any further information.
  • Taking feedback from the customers.
  • Negotiating the terms and conditions with the customer.

Requirements

  • Previous Experience working as a Customer Support Executive or a similar position in the Customer Service department.
  • Exceptional verbal and written communication skills.
  • Good problem-solving abilities.
  • A customer-oriented individual.
  • Ability to meet deadlines and prioritize tasks.
  • Outstanding interpersonal and organizational skills.
  • Excellent phone etiquette and active listening abilities.
  • A quick learner and exceptional ability to make decisions

  • Customer Support Executive

    21 hours ago

    Gurgaon, Haryana, India TRDFIN Support Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    1 week ago

    Gurgaon, Haryana, India Softview Infotech Full time

    Job Role: Customer Support ExecutiveExperience: 5+ YearsLocation: GurgaonShift: Night ShiftKey Skills: Customer Support, API, Travel Industry ExperienceRole DescriptionThis is a full-time, on-site role for a Customer Support Executive located in Gurugram. The Customer Support Executive will be responsible for handling customer inquiries, ensuring customer...

  • Customer Support Executive

    4 days ago

    Gurgaon, Haryana, India Nu Republic Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionAt Nu Republic, our mission is to break the monotony of the wear-tech world by transforming it into a bold fusion of fashion, technology, and self-expression. Our portfolio includes personal audio, true wireless earbuds, speakers, smartwatches, tech backpacks, and charging solutions—designed to complement both style and lifestyle. Join...

  • Customer support executive

    2 weeks ago

    Gurgaon, Haryana, India Cubnet Services Full time ₹ 3,00,000 - ₹ 4,20,000 per year

    Customer Support ExecutiveRole Description :-This is a full-time on-site role as a Customer Support Executive in Gurugram. As a Customer Support Executive, you will be responsible for providing excellent service to customers, addressing their inquiries and resolving issues. You will also maintain accurate records of interactions and collaborate with internal...

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India ShepHertz Technologies Full time ₹ 2,50,000 - ₹ 6,00,000 per year

    Company DescriptionShepHertz provides an Enterprise Platform for Agile & Incremental Digital Transformation, deployed in 9 countries and processing over 110 billion API calls. Trusted by thousands of developers, app studios, and enterprises across more than 150 countries, ShepHertz is a preferred one-stop-shop solution for enterprises. It offers seamless...

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India Innoblooms Info Services Pvt. Ltd. Full time ₹ 1,80,000 - ₹ 4,80,000 per year

    Job Title: Customer Support ExecutiveLocation: GurgaonSalary: ₹15,000 – ₹40,000 (based on interview performance and qualifications)Job Type: Full-timeJob DescriptionWe are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. The role requires handling customer queries, providing accurate...

  • Customer Support Executive

    4 days ago

    Gurgaon, Haryana, India Black Kingdom Full time ₹ 3,00,000 - ₹ 12,00,000 per year

    Job Role: Customer Support Executive (Travel Industry)Experience: 5+ YearsLocation: GurgaonShift: Night Shift(US Shift)Key Skills: Customer Support, Travel Industry, API

  • Customer Support Executive

    4 days ago

    Gurgaon, Haryana, India Black Kingdom Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Role: Customer Support Executive (Travel Domain with API Experience)Experience: 5+ YearsLocation: GurgaonShift: Night Shift(US Shift)Key Skills: Customer Support, Travel Industry, API

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India Hirex Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Responding to customer inquiries and resolving problems Assisting customers with product information, ordering, billing, and inquiriesCollaborating with other departments to resolve customer issues Customer Support Executive (Blended Process)

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India Casegear Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job Description:Customer Support ExecutiveLocation:Gurugram, HaryanaAbout the Role:We are looking for a dedicated and customer-oriented Customer Support Executive to join our team. You will be the first point of contact for our customers, addressing their inquiries, resolving issues, and ensuring a seamless experience. If you have excellent communication...