Customer Support Executive

2 weeks ago

Gurgaon, Haryana, India Bluethread Brands Full time ₹ 6,00,000 - ₹ 8,00,000 per year

Company Description

Bluethread Brands is known for its diverse portfolio of fashion labels. Our brands are celebrated for their unique aesthetics, innovative designs, and unparalleled craftsmanship. From chic workwear to elegant contemporary fashion, Bluethread offers premier fashion choices for a wide range of tastes. Our manufacturing facilities and skilled workforce ensure superior quality and meticulous attention to detail in every garment. We are committed to sustainability and ethical practices across our operations.

Role Description

This is a full-time on-site role for a Customer Support Executive located in Gurugram. The Customer Support Executive will be responsible for handling day-to-day customer inquiries, resolving complaints, providing technical support, and ensuring customer satisfaction. Daily tasks include managing online support channels, addressing customer service tickets, and maintaining high levels of customer service through professional and effective communication.

Qualifications

  • Possess skills in Customer Support, Customer Service, and Customer Satisfaction
  • Experience in Online Support and Technical Support
  • Excellent communication and interpersonal skills
  • Ability to work in a team-oriented environment
  • Proficiency in using basic digital platforms
  • Problem-solving skills and attention to detail
  • Experience in the fashion industry is a plus
  • Bachelor's degree in a related field is preferred

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