Relationship Manager

4 days ago

Delhi, Delhi, India Skinroots Full time ₹ 30,000 - ₹ 7,00,000 per year

Skinroots is seeking a passionate and result-driven Relationship Manager to manage patient counselling and sales conversions in dermatology, aesthetics, and hair restoration services. The role requires a professional who can combine patient care with sales expertise to deliver outstanding clinic performance.

Key Responsibilities

  • Welcome and counsel walk-in and referred patients, clearly explaining skin, hair, and aesthetic treatments.
  • Understand patient needs, recommend suitable procedures, and ensure a personalized treatment journey.
  • Drive sales conversions by explaining benefits, packages, and treatment outcomes.
  • Achieve monthly revenue and conversion targets through effective patient counselling.
  • Build strong, long-term patient relationships to maximize satisfaction, trust, and repeat visits.
  • Handle patient queries, objections, and concerns with empathy while maintaining a consultative sales approach.
  • Coordinate with doctors and therapists to ensure seamless patient flow and high-quality service delivery.
  • Maintain accurate patient data, follow-ups, and CRM updates to track conversions and retention.
  • Support promotional campaigns and referral programs to generate new patient leads.

Requirements

  • Graduate in any discipline (Business, Hospitality, Healthcare preferred).
  • Prior experience in Sales, Counselling, or Client Servicing in aesthetics clinic.
  • Strong communication, persuasion, and relationship-building skills.
  • Target-driven with a passion for sales and patient care.
  • Professional grooming and a customer-first mindset.

Job Types: Full-time, Permanent

Pay: ₹30, ₹70,000.00 per month

Benefits:

  • Leave encashment
  • Paid sick time

Application Question(s):

  • How many years of experience do you have ?
  • Have you ever worked in a Hair transplant or Aesthetic Clinic?

Work Location: In person

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