Air Export Customer Service

1 day ago


Mumbai, Maharashtra, India Flomic Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Role Description

  • Providing seamless and excellent customer-focused solutions to support the achievement of business objectives.
  • Satisfy the customers demand by giving excellent service
  • Understand customer's business needs to provide a solution and maintain consistent quality.
  • Opening a job's in the logi-sys and prepared the docket upon receipt of shipping documents from exporter or from internal team.
  • Ensure to prepare the Draft AWB accurately and share the same to customer for approval. Communicate with Shipper for fast approval of the AWB.
  • Submitting ASI data with Airline for releasing carting & gate pass on timely manner.
  • Ensure to talk with operation boys, transporters & shipper for smooth clearance.
  • Once shipment cleared, ensure to send pre-alert documents to all involved parties ie shipper & agent along with tentative flight details.
  • Keep on tracking the shipment till shipment arrived at destination.
  • Ensure to send clear & correct shipment related documents along with handover set of the Airline for destination clearance based on Shipper instructions.
  • Before leaving each day a complete check of the workflow is complete and any exceptions are dealt with before the day end.
  • Meet KPI standards, as per the company's procedures.

Qualifications

  • Graduate.
  • Understanding of international freight documentation process is a plus.
  • Additional Import-Export related certification is desirable.

Experience required

  • Minimum of 3 -4 years' experience is mandatory
  • Good computer skills (Excel, Word, PowerPoint).


  • Mumbai, Maharashtra, India WIZ Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking an experienced and proactive Air Export Procurement Specialist to join our air cargo freight forwarding team. The ideal candidate will be responsible for managing carrier negotiations, securing competitive air freight rates, and ensuring the efficient coordination of export shipments. Work Location: Wiz Freight India Private Limited, Leela...

  • Air Export

    2 weeks ago


    Mumbai, Maharashtra, India Galaxy Freight Pvt. Ltd. Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Apply for this PositonJob Category:Air ExportJob Type:Full TimeJob Location:MumbaiRequirementsGraduate with 2–5 years of experience in Air Export & Import Pricing / Ratings (freight forwarding industry).Strong knowledge of air cargo operations, Incoterms, and pricing processes.Excellent negotiation and communication skills.Ability to work under pressure...


  • Mumbai, Maharashtra, India Hind Freight Services Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role Overview: As a Graduate/Post Graduate with a minimum of 5 years of commercial experience in the freight forwarding and logistics industry, particularly in handling Air cargo, you will play a vital role in our team. Your primary responsibility will be managing and developing air cargo sales, fostering strong relationships with customers, and ensuring...


  • Mumbai, Maharashtra, India APT LOGISTICS FREIGHT FORWARDING Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAPT Logistics is a trusted name in the world of freight forwarding, known for its reliability and efficiency in global trade. Based in Mumbai, Maharashtra, the company specializes in overcoming logistical challenges and ensuring client success by efficiently moving goods across borders and continents. APT Logistics prides itself on its...


  • Mumbai, Maharashtra, India Talentmatics Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We are looking for an experiencedCustomer Service Professionalto join our team in the Freight Forwarding & Logistics industry. The ideal candidate will have a strong background in customer service, key account management, and operational coordination across Air & Ocean shipments.Key Responsibilities:-Act as the primary point of contact for customers,...

  • Service Engineer

    4 weeks ago


    Mumbai, Maharashtra, India Sealed Air Full time

    Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide preserve food enable e-commerce and digital connectivity and help create a global supply chain that is touchless safer less wasteful and more resilient We strive to foster a caring high-performance growth culture that will deliver consistent ...


  • Mumbai, Maharashtra, India Bharat Logistics Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Manage air export shipments end-to-end, including AWB draft & pre-alert preparation. Coordinate with customers, ensure timely updates, documentation, followups, issue resolution, reporting & business development.


  • Navi Mumbai, Maharashtra, India SKY Logitrans Pvt. Ltd. Full time ₹ 4,20,000 per year

    Job title: Sr. Executive-Export Customer ServiceExperience: 3-4 yearsJob SummarySenior Executive in Export Customer Service with experience in the freight forwarding industry. Handles export shipments from start to finish, communicates with clients and partners, ensures timely documentation, and supports smooth delivery of goods. Focused on providing...


  • Mumbai, Maharashtra, India Novho Career Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Will be responsible for managing and overseeing the export operations, ensuring seamless coordination and communication between clients, internalteams, and external partners. Required Candidate profileAbility to handle high-pressure situations while maintaining excellent customer servicestandard Act as the SPOC for export clients, addressing inquiries and...


  • Mumbai, Maharashtra, India Infiniti Retail Limited., A Tata Enterprises(Croma) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role Overview: You will be a part of the team at Infiniti Retail Limited (Croma), a retail company known for its wide range of electronics and durables. As a professional involved in air conditioner and refrigerator new product validations, your primary responsibility will be to plan and execute detailed product validation tests. Your role will also involve...