Manager - Training

2 weeks ago


Cochin, Kerala, India maxlifeins Full time US$ 80,000 - US$ 1,20,000 per year


Job Description

Position



Manager – Training



No. Of Position

TBC



Department



Training



Function



Training



Reporting to



Regional Head – Training



Band



4a / 4b



 
KEY RESPONSIBILITIES:

Conduct training modules for Agent Advisors and ADMs

  • Conducting induction and on-boarding training programs
  • Training on selling skills
  • Training on all MLI Insurance products and processes
  • Training on all MLI Digital tools and Assets
  • All other training programs as outlined in the Agent and ADM learning journey
  • Conducting GID's and IID's
  • Conducting PRP and FOD as and when required

Conducting training in blended delivery format

  • Delivering training in accordance with the learning journey design and blended delivery format – classroom training and/or virtual trainings
  • Developing facilitation skills and virtual delivery

skills to ensure seamless training delivery across all sessions

Administrative

  • Manager-trainer to drive adoption of the digital learning platform across all roles
  • Responsible for driving digital assessments amongst Agents and ADMs
  • Responsible for driving self-learning among Agents and ADMs
  • Responsible for calendarizing and effectively planning all training sessions with the OH / OHs
  • Responsible for delivering all training adhering to the training calendar designed
  • Responsible for driving business performance of all learners
  • Responsible to drive attendance to all training sessions
  • Responsible to capture attendance in TMS/ELM within the stipulated time defined
  • Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office
  • Responsible to plan travel for training sessions in various locations as required

Look after training logistics

  • Schedule training sessions
  • Ensure wider participation of agents in programs
  • Ensure set-up of SMART Classroom is in place before commencing a session

Monitor progress of agents on a continuous basis

  • Seek regular feedback from agents, Sales Managers, Partner and Managing Partner
  • Ensure that agents follow moral and ethical standards when dealing with clients
  • Monitor Agent development

Update training material

  • Review present training material
  • Scan environment
  • Incorporate feedback from Agents, Customers, SMs, Ps, MPs

Ensure that the agents get updated and continuous information on MLI products

Facilitate self- development of agents



MEASURE OF SUCCESS:

  • Participant feedback
  • Number of days of training
  • Customer survey rating
  • Pass percentage of agents
  • Digital adoption / adoption of digital learning platform
  • Pass percentage of Agents in IRDA exams
  • Attendance of Agents and employees in training sessions
  • Activating agents month-on-month against the target
  • Compliance on IRDA requirements
  • Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM
  • Reduction in training cost
  • Awareness level of agents on competition  


 
DESIRED QUALIFICATIONS AND EXPERIENCE

a.   Graduate in any discipline

b.  At least  2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus



 
KNOWLEDGE / SKILLS / ABILITIES

Competency



Level



Result Orientation



5



Working With & Through Others



4



Innovation



5



Customer Centricity



4



Technical Expertise



4



Business Acumen



4



Impact & Influence



4



Communication



4



Role Modelling Core Values



4



Strategic Planning & Execution



4

  • Learning ability
  • Logical thinking
  • Must be able to motivate agents
  • Should be self motivated, self starter


Job Description

Position



Manager – Training



No. Of Position

TBC



Department



Training



Function



Training



Reporting to



Regional Head – Training



Band



4a / 4b



 
KEY RESPONSIBILITIES:

Conduct training modules for Agent Advisors and ADMs

  • Conducting induction and on-boarding training programs
  • Training on selling skills
  • Training on all MLI Insurance products and processes
  • Training on all MLI Digital tools and Assets
  • All other training programs as outlined in the Agent and ADM learning journey
  • Conducting GID's and IID's
  • Conducting PRP and FOD as and when required

Conducting training in blended delivery format

  • Delivering training in accordance with the learning journey design and blended delivery format – classroom training and/or virtual trainings
  • Developing facilitation skills and virtual delivery

skills to ensure seamless training delivery across all sessions

Administrative

  • Manager-trainer to drive adoption of the digital learning platform across all roles
  • Responsible for driving digital assessments amongst Agents and ADMs
  • Responsible for driving self-learning among Agents and ADMs
  • Responsible for calendarizing and effectively planning all training sessions with the OH / OHs
  • Responsible for delivering all training adhering to the training calendar designed
  • Responsible for driving business performance of all learners
  • Responsible to drive attendance to all training sessions
  • Responsible to capture attendance in TMS/ELM within the stipulated time defined
  • Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office
  • Responsible to plan travel for training sessions in various locations as required

Look after training logistics

  • Schedule training sessions
  • Ensure wider participation of agents in programs
  • Ensure set-up of SMART Classroom is in place before commencing a session

Monitor progress of agents on a continuous basis

  • Seek regular feedback from agents, Sales Managers, Partner and Managing Partner
  • Ensure that agents follow moral and ethical standards when dealing with clients
  • Monitor Agent development

Update training material

  • Review present training material
  • Scan environment
  • Incorporate feedback from Agents, Customers, SMs, Ps, MPs

Ensure that the agents get updated and continuous information on MLI products

Facilitate self- development of agents



MEASURE OF SUCCESS:

  • Participant feedback
  • Number of days of training
  • Customer survey rating
  • Pass percentage of agents
  • Digital adoption / adoption of digital learning platform
  • Pass percentage of Agents in IRDA exams
  • Attendance of Agents and employees in training sessions
  • Activating agents month-on-month against the target
  • Compliance on IRDA requirements
  • Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM
  • Reduction in training cost
  • Awareness level of agents on competition  


 
DESIRED QUALIFICATIONS AND EXPERIENCE

a.   Graduate in any discipline

b.  At least  2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus



 
KNOWLEDGE / SKILLS / ABILITIES

Competency



Level



Result Orientation



5



Working With & Through Others



4



Innovation



5



Customer Centricity



4



Technical Expertise



4



Business Acumen



4



Impact & Influence



4



Communication



4



Role Modelling Core Values



4



Strategic Planning & Execution



4

  • Learning ability
  • Logical thinking
  • Must be able to motivate agents
  • Should be self motivated, self starter



  • Cochin, Kerala, India beBeeEnglish Full time ₹ 9,00,000 - ₹ 12,00,000

    International English Trainer RoleAbout this JobWe are looking for a skilled professional to lead the training of international drivers in conversational English skills.Key Responsibilities:Develop and implement effective English language training programs for candidates at various stages of the selection process.Coordinate pre-departure English assessments...

  • Project Manager

    2 weeks ago


    Cochin, Kerala, India SkillUp Online Full time

    Role: Project Manager Position Overview: The Project Manager will be responsible for planning, executing, overseeing, and monitoring the channel training enablement process from initiation to completion. This role requires independent leadership and the ability to manage multiple project components simultaneously while engaging with internal and...


  • Cochin, Kerala, India Udman Hotels & Resorts Full time

    Company: Udman Hotels & ResortsJob Title: Assistant Manager / ManagerDepartment: Learning & DevelopmentLocation: Corporate Office, ChhatarpurJob Overview:This role is responsible for developing, implementing, and overseeing training and development programs across multiple hotel properties to ensure consistent service excellence, operational efficiency, and...


  • Cochin, Kerala, India Blitz Academy Pvt Ltd Full time

    Company DescriptionBlitz Academy Pvt Ltd, established in 2011 in Cochin, Kerala, is a premier institution offering specialized training and government certification in fields such as Cyber security, Data Science, oil & gas, logistics, MEP, QA/QC (Mechanical, Civil, Electrical), and NDT. We provide unique opportunities for professional growth through enriched...


  • Cochin, Kerala, India Urban Trash Full time

    Company Description Urban Trash is a fast-growing waste aggregator startup based in Kochi. We provide sustainable waste management solutions for apartments, villas, offices, and institutions. Our mission is to make waste management simple, efficient, and eco-friendly by combining on-ground operations with smart systems. This is a full-time, on-site role ...


  • Cochin, Kerala, India Blitz Academy Pvt Ltd Full time

    Company DescriptionBlitz Academy Pvt Ltd, established in 2011 in Cochin, Kerala, is a premier institution offering specialized training and government certification in fields such as Cyber security, Data Science, oil & gas, logistics, MEP, QA/QC (Mechanical, Civil, Electrical), and NDT. We provide unique opportunities for professional growth through enriched...


  • Cochin, Kerala, India Aartees Education - Language & Training Institute Full time

    Company OverviewWe are a leading educational institution dedicated to providing high-quality language instruction. We are seeking passionate and qualified German Language Instructors to join our team in Kochi, Kerala, India to deliver exceptional language training from A1 to B2 levels.German Language InstructorLocation:  Kochi, Kerala, IndiaEmployment Type:...


  • Cochin, Kerala, India beBeeLogistics Full time ₹ 15,00,000 - ₹ 20,00,000

    Transportation Team Lead PositionWe are seeking talented individuals to join our transportation team as team leads. To excel in this role, you should possess exceptional leadership capabilities and be able to work under pressure situations.Key Responsibilities:Account Identification and Management: Identify potential accounts and manage their growth with...


  • Cochin, Kerala, India Taggd Full time

    Area Sales Manager (ASM) in Distribution Sales vertical is responsible for sales of various products in an assigned geography under one of the specified channels, through a large team of 50-120 NFTEs spread across geography on the defined POS and other distribution points or based at call centers on a tele sales process. The team comprises Relationship...

  • Senior Content Manager

    13 hours ago


    Cochin, Kerala, India beBeeContentManager Full time ₹ 18,00,000 - ₹ 25,00,000

    Job Summary:This position is responsible for overseeing and managing various aspects of the Learning Management System (LMS), ensuring seamless operations and effective content delivery. The successful candidate will be a seasoned professional with expertise in administering LMS activities, user account management, training trainers on LMS tools, and...