Process Training Specialist

2 weeks ago


Cochin, Kerala, India beBeeTraining Full time ₹ 8,00,000 - ₹ 10,80,000
Job Role

A Process Trainer is responsible for identifying training needs across levels and conducting refresher training to enhance productivity.

Key Responsibilities:
  • Coordinate training schedules, set up, creation of training materials, and follow-up.
  • Train new employees in areas including sales training, product knowledge, customer communications, and internal systems.
  • Deliver product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders, and Assistant Sales Managers.
  • Evaluate training and report on trainees' performance.
  • Review training outcomes and prepare participants' score sheets.
  • Maintain detailed records of workshops conducted, participant lists, feedback, follow-up activities, etc.
Requirements:
  • Training background required.
  • Proficiency in employee development to assist employees in meeting Performance Targets through hiring, coaching, and mentoring.
  • Ability to calibrate employee performance to the Performance Targets through monitoring and coaching.
  • Ability to communicate and resolve issues that affect Performance Criteria.
  • Language fluency in Malayalam and English.
Work Environment:

The candidate should be comfortable working from an office setting for 6 days a week.



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