
Business Development
2 days ago
Job Description:
We are seeking a Business Development & Operations Manager to join our team at GetOnCRM Solutions Pvt Ltd. This role is a dynamic mix of business development, presales support, client engagement, vendor partnerships, and operations management. You'll play a critical role in driving growth, ensuring smooth presales execution, and supporting day-to-day operational excellence. The ideal candidate is proactive, detail-oriented, comfortable working with clients, and has a strong understanding of both sales processes and business operations.
Key Responsibilities:
Business Development & Client Engagement:
- Respond to and manage inbound inquiries from potential clients.
- Proactively communicate with customers to understand needs, provide updates, and build trust.
Support in identifying new business opportunities and nurturing leads through the pipeline.
Presales & Proposals:
- Collaborate with the technical team to prepare proposals, RFP responses, and pitch decks.
- Ensure proposals are client-focused, value-driven, and aligned with requirements.
- Assist sales leadership in conducting presales discussions and clarifications with clients.
Vendor & Staffing Coordination:
- Build and maintain partnerships with vendors and partners to support project delivery.
- Work closely with internal stakeholders to identify and fulfill staffing requirements.
Maintain updated records of vendor agreements and resource allocations.
Operations & Administration:
- Create and manage invoices, ensuring timely submission and follow-ups.
- Update and maintain CRM records daily (leads, opportunities, proposals, interactions).
- Generate weekly/monthly reports on business pipeline, proposals, revenue forecasts, and staffing.
- Streamline internal processes for better efficiency in sales and delivery handoffs.
Desired Skills & Qualifications:
- 3–6 years of experience in business development, presales, or business operations (preferably in IT services, consulting, or Salesforce ecosystem).
- Strong communication skills (verbal & written) with client-facing experience.
- Proficiency in CRM tools (Salesforce preferred), MS Office/Google Workspace, and reporting dashboards.
- Ability to multitask and manage multiple stakeholders.
- Familiarity with invoicing, vendor management, and staffing operations is a plus.
- Self-driven, proactive, and comfortable working in a fast-paced growth environment.
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