Customer Care Executive

6 days ago


Gurgaon, Haryana, India Jack Martin Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Customer Care | Jack Martin

Gurugram | Consumer Electronics | IT | Customer Satisfaction

Company Description

Founded in 2005, Jack Martin is a leading company in Consumer Electronics, IT, Mobility, and Lifestyle Accessories. With a strong presence in India, parts of South East Asia, and Africa, Jack Martin operates 10 offices in India and collaborates with over 200 service partners. The company is renowned for its extensive product range and commitment to quality service.

Role Description

This is a full-time on-site role for a Service Coordinator located in Gurugram. The Service Coordinator will be responsible for managing and coordinating service requests, liaising with service partners, and ensuring timely and effective resolution of customer issues. Daily tasks include handling customer inquiries, maintaining service records, and collaborating with other departments to meet customer service goals and operational efficiency.

Qualifications

  • Inbound / Outbound Calls
  • Managing What's app and Email Communication
  • Strong Interpersonal Skills and effective Communication abilities
  • Customer Service experience
  • Proficiency in maintaining detailed service records and reports
  • Excellent problem-solving skills and ability to work under pressure
  • Familiarity with the consumer electronics industry is a plus
  • Bachelor's degree in Business, Management, or related field is preferred


  • Gurgaon, Haryana, India Anny Lifestyle Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Were Hiring: Customer Care Executive II Female Preferred onlyLocation : Gurugram |Experience: 1-3 Years |Industry : Fashion & LifestyleAbout ANNY :ANNY is a modern, fashion-forward brand redefining luxury in India. Were disrupting the market with globally inspired, premium-quality collections that are both trendy and affordable filling the massive gap...


  • Gurgaon, Haryana, India Anny Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Job descriptionWere Hiring: Customer Care Executive II Female Preferred onlyLocation : Gurugram |Experience: 1-3 Years |Industry : Fashion & LifestyleQualification-GraduateAbout ANNY :ANNY is a modern, fashion-forward brand redefining luxury in India. Were disrupting the market with globally inspired, premium-quality collections that are both trendy and...


  • Gurgaon, Haryana, India Stamford Technology Full time US$ 40,000 - US$ 80,000 per year

    We are hiring for Experienced CCE Executive for US voice processRole : Customer Care ExecutiveExperience : 1yr minimum exp into Customer service voice processInterview Mode : Face to Face onlyLocation : GurgoanShift Timing : 5:30 PM to 2:30 AMCab Facility : Only DropInterested candidates may apply by below button or share CV on whatsapp Role:Handle...


  • Gurgaon, Haryana, India Allianz Partners Full time US$ 9,00,000 - US$ 12,00,000 per year

    Manage incoming calls, chats, and emails according to established targets.Maintain average handling time (AHT) of calls in line with process objectives and specifications.Address product or service issues by understanding the customer's concerns to ensure satisfaction.Ensure all interactions adhere to quality standards.Follow up on customer complaints and...


  • Gurgaon, Haryana, India Policybazaar Full time ₹ 25,00,000 - ₹ 40,00,000 per year

    Interested candidates may contact or Job Title: Customer Care ExecutiveCompany: Policy Bazaar Insurance Brokers Pvt. Ltd.Location: Sector 44, Gurugram(Walk-in Interviews only)Employment Type: Full-timeSalary range: ₹2.5 - ₹4LPA, depending on relevant experience.Job Description:Policy Bazaar is seeking enthusiastic and customer-focused individuals to...


  • Gurgaon, Haryana, India The Wyth Corporation Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Job description:Job Description:We are looking for a dynamic and customer-focused Customer Care Executive to join our e-commerce team, specializing in men's and women's footwear. The ideal candidate will be responsible for handling customer queries, resolving complaints, and ensuring an excellent shopping experience for our customers.Key...

  • AGM Customer Care

    1 week ago


    Gurgaon, Haryana, India New Horizon Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    To monitor entire customer care team performance, escalation Management, ensure excellent service to customer at National level. Required Candidate profileCandidate with excellent communication, expertise to give wow customer service at National level. Must have at least 10 years of experience in customer care.


  • Gurgaon, Haryana, India Everdion Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Role DescriptionThis is a full-time, on-site role for a Customer Care Specialist based in Gurugram. The Customer Care Specialist will be responsible for managing customer support inquiries, ensuring customer satisfaction, and maintaining effective communication with customers. Daily tasks include responding to customer queries, resolving issues promptly, and...

  • Head - Customer Care

    3 weeks ago


    Gurgaon, Haryana, India Augmentedresourcing Pvt. Ltd. Full time

    We are hiring Head Customer Care for our client in Education Sector,Frankfinnn Aviation Services.Job Title: AGM Customer CareLocation: GurugramMinimum Experience : 13+ yearsFunction: Customer CareJob Summary:We are looking for an experienced and proactive professional to lead our Customer Care function as AGM/GM. The role involves overseeing team...


  • Gurgaon, Haryana, India Adrianaa services Full time ₹ 3,00,000 - ₹ 4,20,000 per year

    Position Overview:Job Title: Customer Care Executive – FintechDepartment: Customer Support / OperationsLocation: Golf Course Extension Road, Sector 66, Gurugram (Head Office)No. of Openings: 2Salary Range: ₹25,000–₹35,000 per monthExperience Required: 2–3 years in Fintech, Banking & NBFC ExperiencePreferred Qualification: Minimum...