Receptionist

13 hours ago

Vadodara, Gujarat, India Zigsaw Full time
About company: Zigsaw operates in the None industry. Role and Responsibilities:
  • Greeting and Welcoming Visitors: Receptionists serve as the first point of contact for visitors and guests. They greet individuals entering the establishment in a friendly and professional manner and direct them to the appropriate person or department.
  • Answering Calls and Messages: Receptionists handle incoming calls, route them to the appropriate staff members or departments, and take messages accurately. They provide information and assistance to callers courteously and efficiently.
  • Managing Front Desk Operations: Receptionists manage the front desk area, ensuring it is clean, organized, and presentable. They may be responsible for scheduling appointments, maintaining calendars, and managing meeting rooms.
  • Sorting and Distributing Mail: Receptionists handle incoming and outgoing mail, including packages and deliveries. They sort and distribute mail to the appropriate recipients within the organization.
  • Administrative Support: Receptionists provide general administrative support, such as typing, filing, data entry, and maintaining records. They may assist with preparing documents, reports, or presentations as needed.
  • Managing Visitors and Security: Receptionists monitor and manage visitor access, ensuring the security and safety of the premises. They may issue visitor badges, verify identification, and enforce security protocols.
  • Communication and Coordination: Receptionists maintain effective communication within the organization. They relay messages to the appropriate individuals and departments, ensuring timely and accurate communication.
  • Customer Service: Receptionists provide excellent customer service to all individuals, including clients, customers, and staff members. They address inquiries, resolve complaints, and provide information or assistance as required.
  • Multitasking and Time Management: Receptionists handle multiple tasks simultaneously, such as managing phone calls, greeting visitors, and performing administrative duties. They prioritize work effectively and manage their time to meet deadlines and organizational needs.
  • Professionalism and Poise: Receptionists represent the organization in a professional manner. They maintain a polished appearance, demonstrate a courteous and helpful attitude, and handle challenging situations with composure.
Candidate Qualifications: The ideal candidate for the Receptionist role should have:
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Ability to maintain a professional and friendly demeanor
Required Skills:
  • Customer service
  • Administrative support
  • Communication

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