Receptionist - Female

5 hours ago

Vadodara, Gujarat, India TalentPro Manpower Solutions Pvt. Ltd Full time ₹ 2,16,000 - ₹ 2,64,000 per year

Job description:

Job Description: Receptionist

Location: Vasna - Bhayli, Vadodara, Gujarat

Job Type: Full-time

About Firm: Dental Clinic

Position Summary: We are seeking a highly professional, organized, and empathetic Receptionist to be the face of our facility. The ideal candidate will be the first point of contact for patients, families, and visitors, creating a welcoming and supportive environment. This role is crucial for ensuring the smooth operation of the front office and providing excellent customer service.

Key Responsibilities:

  • Greeting and Welcoming: Greet all patients, visitors, and staff with a warm, friendly, and professional demeanor.
  • Patient & Visitor Management:
  • Direct visitors to the appropriate person or department.
  • Manage the visitor log and issue visitor passes as per company policy.
  • Answer general inquiries and provide information about company's services.
  • Communication:
  • Answer and direct incoming calls in a timely and professional manner.
  • Handle correspondence, including emails and mail, and distribute it to the relevant staff.
  • Take messages and ensure they are delivered accurately and promptly.
  • Administrative Support:
  • Manage appointments and scheduling for various departments (e.g., therapists, doctors).
  • Maintain a clean and organized reception area.
  • Perform basic administrative tasks such as filing, photocopying, and data entry.
  • Assist with billing and patient record management as needed.
  • Crisis & Emergency Response:
  • Remain calm and professional during emergencies.
  • Follow established protocols to notify appropriate staff and emergency services.
  • Coordination:
  • Liaise with different departments to ensure seamless communication and operations.
  • Assist with coordinating patient admissions and discharges.

Required Qualifications and Skills:

  • Education: A bachelor's degree or equivalent is preferred.
  • Experience: Previous experience in a receptionist, or customer service role, preferably within a healthcare or similar environment. Freshers can also apply.
  • Communication:
  • Excellent verbal and written communication skills in English, Hindi, and Gujarati.
  • Strong interpersonal skills and a compassionate, empathetic nature.
  • Technical Skills:
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Experience with hospital management software or patient management systems is a plus.

Job Types: Full-time, Permanent

Pay: ₹15, ₹18,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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