Operation Associate
3 days ago
Job Title: Operations Associate
Location: Kozhikode
Experience: 0–2 years
Education: Bachelor's Degree (any discipline)
Role Overview
The Operations Associate plays a vital role in ensuring the smooth execution of day-to-day business operations within the organization. This role supports backend processes, enables efficient service delivery, and ensures seamless coordination between internal teams, students, and educators. The ideal candidate will be detail-oriented, proactive, and capable of handling multiple operational tasks in a fast-paced environment.
Key Responsibilities1. Daily Operations & Process Management
- Oversee and manage daily administrative and operational activities to ensure smooth functioning.
- Support student and teacher onboarding processes, course scheduling, and live class operations.
- Maintain accurate data and records in CRM and LMS platforms.
- Coordinate with technical and support teams to troubleshoot operational issues promptly.
2. Data Management & Reporting
- Generate, analyze, and maintain daily, weekly, and monthly operational reports.
- Track and evaluate key performance indicators (KPIs) related to student engagement, course completion, and service efficiency.
- Assist in developing dashboards and data tracking systems for business intelligence.
3. Cross-functional Coordination
- Collaborate with sales, product, content, and customer success teams to ensure smooth information flow and service delivery.
- Liaise with faculty and educators to facilitate resource distribution and operational support.
- Support event scheduling, examination coordination, and other institutional processes.
4. Process Optimization
- Identify inefficiencies in existing workflows and recommend process improvements.
- Assist in documenting Standard Operating Procedures (SOPs) and implementing automation tools.
- Ensure compliance with organizational quality standards and policies.
5. Customer Experience Support
- Work closely with the customer success team to address and resolve escalated operational concerns.
- Ensure a seamless experience for students, parents, and educators through timely operational support.
Required Skills & Competencies
- Technical Skills: Proficiency in MS Office (Word, Excel, PowerPoint), Google Workspace, and email communication.
- Analytical Skills: Ability to interpret data, track performance, and prepare structured reports.
- Communication Skills: Strong verbal and written communication in English and local languages.
- Organizational Skills: Excellent multitasking, time management, and attention to detail.
- Interpersonal Skills: Team-oriented, proactive, and adaptable in a dynamic work environment.
Preferred Qualifications
- 1–3 years of relevant experience in operations, preferably within the EdTech or technology sector.
- Familiarity with CRM or LMS tools is an added advantage.
- Passion for education and technology-driven learning solutions.
Job Types: Full-time, Permanent, Fresher
Pay: ₹16, ₹17,000.00 per month
-
Operation Associate
1 week ago
Calicut, Kerala, India IITS (Institute of Integrated Training and Studies) Full timeWe are looking for a proactive and detail-oriented **Operations Associate**to support our Assistant Operation Manager. This role involves overseeing daily operations, coordinating logistics, managing data, and assisting in event coordination. You will play a key role in enhancing efficiency and ensuring smooth communication across departments. **Hindi...
-
Sales Operation Associate
6 days ago
Calicut, Kerala, India Perpex Insights LLP Full timeJob Title: Sales & Operations Associate Location: Calicut Experience : Minimum 2 years Industry: EdTech Job Summary: Key Responsibilities: Sales Leadership: Develop and execute sales strategies to achieve revenue targets. Lead and mentor the sales team to drive performance and achieve growth. Build and maintain strong relationships with key...
-
Operation Associate
16 hours ago
Calicut, India Visa Guy Full timeJob Title: Operations Associate As an Operations Associate, you will play a crucial role in ensuring the smooth functioning of our operations, with a primary focus on drafting, client coordination, and related tasks. Your responsibilities will include: 1. Client Coordination:Act as a key point of contact for clients, addressing inquiries, providing...
-
Lab Technician
16 hours ago
Eranhipalam, Calicut, Kerala, India WellPhy Pain & Sports Clinic Full time**Position Summary**: The Lab Technician is responsible for performing a variety of laboratory tests and procedures, ensuring the accuracy and reliability of results. This role involves operating and maintaining laboratory equipment, following standardized protocols, and maintaining a safe, organized, and efficient work environment. **Key...
-
Batch Associate
3 days ago
Calicut, Kerala, India Xylem Learning App Full timeJob Code JOB000260 Designation Batch Category Associate Business Vertical XYLEM LEARNING Key Responsibility Batch Associate, Learning Management System Job Description: The Batch Associate will be responsible for managing and overseeing the batch processing in our Learning Management System (LMS). This role requires a high level of understanding of...
-
Associate Fumigation Counsellor
1 week ago
Calicut, Kerala, India BROTOTYPE Full timeThe Associate Academic Counsellor at BROTOTYPE is a key team member responsible for enhancing the academic experience for students. This role requires strong communication and leadership skills. As an Associate Academic Counsellor, you will work closely with students, and staff to ensure the seamless operation of academic programs and support...
-
Admin & Accounting Associate
3 days ago
Calicut, Kerala, India Storilabs System Technologies LLP Full time**Role Overview**:We are looking for an organized and detail-oriented Admin & Accounting Associate to support our office operations and accounting functions. This role requires the ability to handle a variety of tasks related to accounting, office administration, and collaboration with the management team. **Key Responsibilities**: - Perform accounting...
-
F&b Associate
16 hours ago
Calicut, Kerala, India Apollo Dimora Full timeWe are seeking a professional and energetic Food & Beverage (F&B) Associate to join our team. As an F&B Associate, you will provide exceptional service to our guests, ensuring they experience the highest level of hospitality. You will play a key role in the smooth operation of the restaurant, bar, or other dining venues within the hotel, contributing to an...
-
Business Operations Associate
1 week ago
Kochi, Kerala, India Vidyalai Full time**About Vidyalai**: Vidyalai is an Ed-Tech startup revolutionising education by providing personalised learning solutions to students worldwide. We focus primarily on the secondary and higher education market, serving middle school, high school, and college students. Founded by a team of IIT Madras alumni, Vidyalai has rapidly emerged as one of India's...
-
Business Operations Associate
1 week ago
Kochi, Kerala, India Vidyalai Full time**About Vidyalai**: Vidyalai is an Ed-Tech startup revolutionising education by providing personalised learning solutions to students worldwide. We focus primarily on the secondary and higher education market, serving middle school, high school, and college students. Founded by a team of IIT Madras alumni, Vidyalai has rapidly emerged as one of India's...