F&b Associate

1 day ago

Calicut Kerala, India Apollo Dimora Full time

We are seeking a professional and energetic Food & Beverage (F&B) Associate to join our team. As an F&B Associate, you will provide exceptional service to our guests, ensuring they experience the highest level of hospitality. You will play a key role in the smooth operation of the restaurant, bar, or other dining venues within the hotel, contributing to an unforgettable guest experience.

**Key Responsibilities**:

- **Guest Service**: Deliver personalized and attentive service to guests, ensuring their dining experience is exceptional from start to finish.
- **Food & Beverage Service**: Take orders, serve food and drinks, and ensure guests receive their orders in a timely and professional manner.
- **Menu Knowledge**: Maintain in-depth knowledge of menu items, daily specials, and wine pairings to provide informed recommendations to guests.
- **Table Maintenance**: Ensure tables are set according to hotel standards, maintaining cleanliness and organization throughout service.
- **Team Collaboration**: Work closely with the kitchen, bar, and front-of-house teams to ensure smooth service and guest satisfaction.
- **Health & Safety Standards**: Follow all food safety protocols and hygiene standards. Ensure the restaurant and dining areas are maintained to the highest cleanliness standards.
- **Up-selling & Promotions**: Proactively suggest food and drink items, special offers, or upgrades to enhance the guest experience and contribute to the hotel’s revenue.
- **Guest Feedback**: Collect and respond to guest feedback, addressing any concerns or special requests promptly to ensure guest satisfaction.

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹17,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Food provided
- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Work Location: In person

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