Head of Service

14 hours ago


Chennai, Tamil Nadu, India Surescout Full time ₹ 5,00,000 - ₹ 10,00,000 per year

At , hiring isn't just a process — it's our purpose. We specialize in connecting exceptional

talent with forward-thinking organizations, turning capabilities into opportunities. Our mission is to

bridge the gap between ambition and achievement by aligning skilled professionals with roles where they

can truly thrive.

We are currently seeking a
Head of Service to join our client's team - Careworx Healthcare Pvt Ltd., in Chennai.

Careworx - Digital Healthcare Platform, helps in digitalization of hospitals, Clinics, Diagnostic labs and Pharmacies for improving operational efficiency and to deliver superior experience to patients.

Job Description:


• Oversees the installations and optimizes hardware/software/network products and configurations of our varied products at customer sites.


• Diagnoses and resolves product performance problems.


• Monitors the Performance, maintenance and repairs.


• Ensures customer satisfaction by advising customers on preventive maintenance and

configurations which may impact product performance.


• Proactively responds to potential equipment issues.


• Deliver fully integrated solutions, which may include peripherals, communications, operating

systems and applications software.


• Train other field engineers and customers in the solutions


• Travel during normal working hours to accounts based on a weekly schedule.


• Co‐ordinate closely with sales and application team for necessary operational requirements

Qualification requirements:


• A BE or B.Tech degree in Electronics and Communication or Instrumentation or Electrical and Electronics Engineering with 5 years of experience.


• Verbal and written communication is clear, respectful and timely.


• Enjoy travelling and visiting customers.

Key skills required:

  • Computer knowledge
  • Networking knowledge
  • Documentation
  • Good knowledge in installing and uninstalling programs

Please send your resumes to



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