Remote Customer Service Representative

7 days ago

Remote, India Greenway Auto Recycling Full time ₹ 4,56,000 per year

Job description

We are looking for a dedicated Remote Customer Service Representative to join our team and deliver outstanding support to our Canadian customers. If you have strong English communication skills, a friendly attitude, and the ability to work from your phone and laptop, we'd love to hear from you. This role is perfect for someone fluent in English with a Canadian-style accent and a natural talent for communication and problem-solving.

Key Responsibilities

  • Handle customer inquiries via phone, chat, and messaging apps
  • Provide professional, empathetic, and solution-focused service
  • Collaborate with team members and report issues as needed
  • Attend training and follow internal procedures
  • Resolve issues, provide product/service info, and ensure customer satisfaction

What You'll Need

  • Fluent English (spoken and written) with a Canadian-style accent
  • A laptop or desktop computer (required)
  • iPhone (recommended)
  • Reliable high-speed internet connection (required)
  • A quiet, professional workspace for calls
  • Strong communication, time management, and customer service skills
  • Knowledge about car parts and vehicles (must have)

Qualifications

  • Excellent spoken English, especially in a Canadian accent
  • 2+ years of experience in call centers or customer support
  • Comfortable working 8 AM – 6 PM EST(Canadian Business Hours) Monday to Friday, and 8 AM – 3 PM EST(Canadian Business Hours) on Saturday
  • Strong problem-solving and multitasking skills
  • Reliable, professional, and self-motivated
  • Must have knowledge about automotive parts and vehicles

Benefits

  • Competitive monthly salary
  • Work from home
  • Hour break included
  • Training provided
  • Stable, long-term opportunity with a Canadian company

Working Hours

  • Monday to Friday: 8 AM – 6 PM EST(Canadian Business Hours)
  • Saturday: 8 AM – 3 PM EST(Canadian Business Hours)

How to Apply

To apply, please submit:

  • Your updated resume
  • A 30-second voice recording in English, introducing yourself naturally (as if you're on a call) to showcase your Canadian English accent (Upload your file anywhere online and share the link with us).
  • Confirmation that you meet all technical requirements listed above

Only applicants who submit a voice recording will be considered for the position.

If you're passionate about customer service and looking for a secure, full-time remote position with a Canadian company, we'd love to hear from you

Job Type: Full-time

Benefits:

  • Work from home

Language: English

Job Type: Full-time

Pay: Up to ₹38,000.00 per month

Benefits:

  • Work from home

Application Question(s):

  • Do you have any prior experience in customer service?
  • Are you available for the specified working hours (8 AM – 6 PM EST(Canadian Business Hours) Monday-Friday, 8 AM – 3 PM EST Saturday)?
  • Do you have knowledge about car parts and vehicles?
  • Please share the link to the 30-second voice recording.

Language:

  • English (Required)

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