L2.5/L3 Support Engineer

4 days ago


Hyderabad, Telangana, India Indium Software Full time ₹ 8,00,000 - ₹ 24,00,000 per year
  • Strong Application Maintenance and Support (AMS) experience along with desirable exposure to Tech stack highlighted, preferably in the Capital Markets domain (Trading applications).
  • Bachelors degree in computer science or related field
  • 5+ years of experience with at least 2 years of L2.5 / L3 production support
  • Knowledge of development and deployment best practices
  • Experience with infrastructure management and system administration
  • Must have experience with at least one scripting language: Python, PLSQL.
  • Must have hands on development/support experience with ReactJS
  • Must have exposure to at least one (1): Restful APIs, HTML, Java Microservices, CSS
  • Must be proficient in Linux and Windows Operating systems
  • Experience with General Operations and Batch Monitoring: Autosys, Ctrl-M or equivalent
  • Experience with Databases: MS SQL, Snowflake
  • Well versed with SDLC processes, Git / Bitbucket & test automation
  • Excellent organization, communication, and a diligent approach to problem solving are required
  • Well-versed with Incident life cycle management, Problem life cycle management.
  • Experience with a ticketing system like ServiceNow or JIRA
  • Ability to troubleshoot and solve problems independently
  • Strong communication and documentation skills
  • Capable of working individually and/or with a large team comprised of multiple disciplines

Nice to Have

  • Experience with reporting/visualization tool like Power BI, Tableau etc.
  • Practical experience in using Web development, Microservices, Docker/Kubernetes & Linux
  • Basic knowledge of statistical theory, financial instruments, and markets.

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