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Shimla, Himachal Pradesh, India Sampuran Yatra Full timeKickstart your career in the Travel & Tourism IndustryFriendly work environment & supportive teamGrowth opportunities & skill developmentPerformance-based incentives (as applicable)
Senior Travel Executive
2 weeks ago
Job Summary:
We are looking for a Senior Travel Executive to join our team, responsible for handling customer inquiries, booking hotels and cabs, and ensuring a seamless travel experience for our clients. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to multitask efficiently.
Key Responsibilities:
- Handle inbound and outbound calls related to travel inquiries, bookings, and customer support.
- Assist clients in hotel reservations, cab bookings, and travel arrangements as per their requirements.
- Coordinate with hotels, cab operators, and travel partners to ensure smooth operations.
- Provide travel recommendations, package details, and cost estimates to customers.
- Address customer queries and resolve issues related to bookings in a timely and professional manner.
- Maintain accurate records of bookings, payments, and customer details.
- Stay updated with travel trends, hotel rates, and transportation options to offer the best solutions.
- Work closely with the sales and operations team to optimize service delivery.
Required Skills & Qualifications:
- Prior experience in the travel or hospitality industry (required).
- Strong verbal and written communication skills.
- Proficiency in using travel booking systems, MS Office, and CRM software.
- Ability to multi-task and handle multiple bookings efficiently.
- Customer-oriented with a problem-solving mindset.
- Good negotiation skills to secure the best deals for clients.
Benefits:
- Competitive salary with incentives.
- Travel discounts and perks.
- Growth opportunities within the company.
Job Types: Full-time, Permanent
Pay: ₹10, ₹20,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Education:
- Bachelor's (Preferred)
Experience:
- total work: 1 year (Required)
- Travel planning: 1 year (Required)
Language:
- English (Required)
Location:
- Shimla, Himachal Pradesh (Required)
Work Location: In person
