Travel Executive

1 day ago

Shimla, Himachal Pradesh, India Planmans Full time

Job Summary:

We are looking for a Travel Executive to join our team, responsible for handling customer inquiries, booking hotels and cabs, and ensuring a seamless travel experience for our clients. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to multitask efficiently.

Key Responsibilities:

  • Handle inbound and outbound calls related to travel inquiries, bookings, and customer support.
  • Assist clients in hotel reservations, cab bookings, and travel arrangements as per their requirements.
  • Coordinate with hotels, cab operators, and travel partners to ensure smooth operations.
  • Provide travel recommendations, package details, and cost estimates to customers.
  • Address customer queries and resolve issues related to bookings in a timely and professional manner.
  • Maintain accurate records of bookings, payments, and customer details.
  • Stay updated with travel trends, hotel rates, and transportation options to offer the best solutions.
  • Work closely with the sales and operations team to optimize service delivery.

Required Skills & Qualifications:

  • Prior experience in the travel or hospitality industry (preferred).
  • Strong verbal and written communication skills.
  • Proficiency in using travel booking systems, MS Office, and CRM software.
  • Ability to multi-task and handle multiple bookings efficiently.
  • Customer-oriented with a problem-solving mindset.
  • Good negotiation skills to secure the best deals for clients.

Benefits:

  • Competitive salary with incentives.
  • Travel discounts and perks.
  • Growth opportunities within the company.

Job Types: Full-time, Permanent

Pay: ₹10, ₹20,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off
  • Provident Fund

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Required)
  • Travel planning: 1 year (Required)

Language:

  • English (Required)

Location:

  • Shimla, Himachal Pradesh (Required)

Work Location: In person

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