Guest Relation Executive

6 days ago

Sevasi Vadodara, India Black Bunny Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Guest Relations Executive

Job timing : 2 pm to 11 pm/ 11 am to 8 pm

  • Greet and welcome all guests at the entrance.
  • Provide information on games, pricing, and packages.
  • Assist with ticketing, bookings, and wristbands.
  • Handle guest inquiries and resolve complaints.
  • Guide guests within the gamezone and maintain flow.
  • Operate billing systems and manage cash/card transactions.
  • Promote offers, combos, and upsell memberships.
  • Ensure cleanliness and hygiene in guest areas.
  • Coordinate with operations and game staff.
  • Maintain safety and crowd control during peak hours.
  • Record feedback and report daily activity.
  • Support birthday parties, events, and group bookings.
  • Follow company SOPs and maintain a cheerful attitude.
  • Work on rotational shifts, weekends, and holidays.

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