
Receptionist cum Office Assistant
2 weeks ago
Job Summary:
We are looking for a friendly and well-organized Receptionist cum Office Assistant to join our team. In this role, you will manage the front desk and help with daily office tasks.
Key Responsibilities:Front Desk & Reception:
- Greet and welcome visitors in a professional manner.
- Answer, screen, and forward incoming calls.
- Handle customer inquiries both in person and via phone/email.
- Maintain a clean and organized reception area.
Customer Interaction & Data Management:
- Maintain and update customer records and contact details accurately.
- Note customer data, preferences, and feedback.
- Schedule appointments and follow up with clients as needed.
- Assist with customer follow-ups via phone, email, or WhatsApp.
Calling & Coordination:
- Make outbound calls for appointment reminders, customer follow-ups, or feedback collection.
- Coordinate with internal teams regarding customer requirements and service updates.
- Keep records of conversations and update the database regularly.
Requirements:
- Proven work experience as a receptionist, office assistant, or in a similar role.
- Good communication skills in [Insert required languages, e.g., English, Hindi].
- Basic computer knowledge (MS Office, email handling).
- Pleasant personality and professional attitude.
- Ability to handle multiple tasks with attention to detail.
Preferred Qualifications:
- Experience in customer service or telecalling roles is a plus.
- Knowledge of CRM systems or basic data entry tools.
Job Types: Full-time, Permanent
Pay: ₹12, ₹15,000.00 per month
Work Location: In person
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