Receptionist cum Office Assistant

2 weeks ago


Parade Kanpur Uttar Pradesh, India Rajkamal's Full time ₹ 1,44,000 - ₹ 1,80,000 per year

Job Summary:

We are looking for a friendly and well-organized Receptionist cum Office Assistant to join our team. In this role, you will manage the front desk and help with daily office tasks.

Key Responsibilities:Front Desk & Reception:

  • Greet and welcome visitors in a professional manner.
  • Answer, screen, and forward incoming calls.
  • Handle customer inquiries both in person and via phone/email.
  • Maintain a clean and organized reception area.

Customer Interaction & Data Management:

  • Maintain and update customer records and contact details accurately.
  • Note customer data, preferences, and feedback.
  • Schedule appointments and follow up with clients as needed.
  • Assist with customer follow-ups via phone, email, or WhatsApp.

Calling & Coordination:

  • Make outbound calls for appointment reminders, customer follow-ups, or feedback collection.
  • Coordinate with internal teams regarding customer requirements and service updates.
  • Keep records of conversations and update the database regularly.

Requirements:

  • Proven work experience as a receptionist, office assistant, or in a similar role.
  • Good communication skills in [Insert required languages, e.g., English, Hindi].
  • Basic computer knowledge (MS Office, email handling).
  • Pleasant personality and professional attitude.
  • Ability to handle multiple tasks with attention to detail.

Preferred Qualifications:

  • Experience in customer service or telecalling roles is a plus.
  • Knowledge of CRM systems or basic data entry tools.

Job Types: Full-time, Permanent

Pay: ₹12, ₹15,000.00 per month

Work Location: In person



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