Operation Analyst

1 week ago


Mumbai, Maharashtra, India ACME SERVICES PRIVATE LIMITED Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year
  • Build and maintain operational dashboards, trackers, and reports using Excel and SQL-based tools
  • Analyze large data sets to identify trends, process gaps, and opportunities for efficiency
  • Collaborate with internal teams (claims, partner success, underwriting) to resolve operational issues
  • Handle enrollment of programs with insurers
  • Handle claim payments with partners
  • Monitor SLAs, TATs, and other key metrics across protection programs
  • Support process documentation and automation initiatives
  • Assist in onboarding new partners, integrating plan workflows, and ensuring data quality
  • Work closely with product and tech teams to troubleshoot system-level issues and suggest enhancements

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