Cafe Manager

3 days ago


Chandigarh, Chandigarh, India Beige Cafe Full time

Key Responsibilities:1. Operations Management

  • Oversee day-to-day café operations to ensure smooth functioning.
  • Manage inventory, stock levels, and coordinate ordering of supplies.
  • Ensure adherence to hygiene, safety, and sanitation standards.
  • Maintain equipment and coordinate repairs as needed.
  • Monitor cash handling procedures and daily sales reconciliation.

2. Customer Service & Experience

  • Ensure a warm, friendly, and professional atmosphere for customers.
  • Handle customer complaints and feedback promptly.
  • Implement initiatives to enhance customer satisfaction and drive repeat business.

3. Staff Management

  • Recruit, train, supervise, and schedule café staff (baristas, servers, kitchen helpers).
  • Conduct performance evaluations and provide coaching for skill development.
  • Ensure staff adherence to grooming and service standards.

4. Sales & Business Development

  • Monitor daily/weekly/monthly sales and achieve revenue targets.
  • Develop and execute promotional activities to increase footfall.
  • Analyse business performance and suggest improvements.

5. Quality & Standards

  • Ensure consistent quality of food and beverages.
  • Monitor cleanliness and ambiance of the café.
  • Implement SOPs for service, hygiene, and production.

Qualifications & Experience:

  • Bachelor's degree in Hospitality Management or related field preferred.
  • 3–5 years of experience in café/restaurant management.
  • Strong understanding of food & beverage operations.
  • Knowledge of inventory management and basic accounting.

Skills Required:

  • Excellent leadership and people management skills.
  • Strong communication and customer service orientation.
  • Problem-solving and decision-making abilities.
  • Ability to handle high-pressure situations.
  • Basic computer proficiency (POS systems, MS Office).

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month


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