Front Desk Receptionist

5 hours ago

Nashik, Maharashtra, India Aavesh Enterprises Full time ₹ 2,16,000 - ₹ 3,00,000 per year

Job Purpose:

To be the first point of contact for all visitors and customers, providing a professional and welcoming experience. The Front Desk Receptionist handles inquiries, manages appointments, coordinates with departments, and supports administrative functions to ensure smooth front-office operations.

Key Responsibilities:

1. Front Desk Operations

  • Greet and welcome customers, visitors, and guests with a friendly and professional attitude.
  • Answer incoming calls promptly, route them to the appropriate departments, or take messages when required.
  • Maintain a clean, organized, and presentable front office area.

2. Customer Assistance

  • Provide accurate information about the company's products, services, and processes.
  • Assist customers with inquiries regarding appointments, service bookings, or test drives (in an automobile setup).
  • Coordinate with the sales and service teams to ensure timely customer support and updates.

3. Appointment & Visitor Management

  • Schedule and manage customer appointments and meetings.
  • Maintain visitor logs and ensure proper security protocols are followed.
  • Inform concerned departments about visitor arrivals.

4. Administrative Support

  • Handle incoming and outgoing mail, courier services, and document filing.
  • Support daily administrative tasks such as photocopying, data entry, and report preparation.
  • Maintain inventory of office supplies and request replenishments when necessary.

5. Communication & Coordination

  • Act as a communication link between customers and internal departments.
  • Communicate customer feedback or issues to the relevant team for resolution.
  • Ensure a smooth and efficient front-office workflow.

Skills & Competencies:

  • Excellent communication and interpersonal skills
  • Professional appearance and positive attitude
  • Strong organizational and multitasking abilities
  • Basic computer knowledge (MS Office, email, CRM tools)
  • Customer service orientation

Qualifications & Experience:

  • Minimum: High school diploma or graduate in any discipline (preferably in Commerce or Arts)
  • Experience: 0–3 years in a front office, receptionist, or customer service role (automobile or retail industry preferred)

Job Types: Full-time, Permanent

Pay: ₹15, ₹18,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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