Sales Specialist – High-Growth

5 days ago

Mumbai, Maharashtra, India Diamond Headquarters Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About the Role

We are looking for a
financially strong, customer-focused Retail Sales Specialist
who thrives in a professional corporate culture. This role is not about "pushing sales" — it's about building trust, consulting customers, and driving sustainable business growth through knowledge, service, and professionalism.

Key Responsibilities

  • Act as a
    skilled sales consultant
    – guiding customers with integrity and expertise, not pressure.
  • Drive sales performance by understanding and leveraging
    retail financial metrics
    such as Average Order Value (AOV), conversion rates, revenue per square foot, and customer retention.
  • Deliver an outstanding
    customer service experience
    , ensuring each interaction reflects our brand values.
  • Maintain strong knowledge of our product line and industry trends to provide accurate, value-driven advice.
  • Collaborate effectively with the
    team environment
    , supporting collective goals.
  • Prepare and present
    sales reports, insights, and customer feedback
    to management.
  • Uphold and promote a
    corporate culture
    that respects and empowers sales professionals, avoiding exploitative practices.

Requirements

  • Education: Bachelor's degree required (Business, Retail Management or related).
  • Master's degree holders are welcome — with fast-track growth potential.
  • Experience:
  • Minimum 2–4 years of retail experience
    (luxury, jewelry, lifestyle, or premium retail preferred).
  • Skills & Competencies:
  • Strong understanding of retail sales and financial terms
    (AOV, margins, inventory turns, upselling/cross-selling metrics, etc.).
  • Exceptional
    customer service orientation
    and relationship-building skills.
  • Excellent
    communication and presentation skills
    (spoken and written).
  • Financially savvy with ability to connect sales performance to business goals.
  • Collaborative, team-oriented mindset with leadership potential.

What We Offer

  • A
    professional corporate environment
    that values your skills and career growth.
  • Clear
    growth path
    — higher responsibilities for high-performing professionals.
  • Opportunity to be part of a
    fast-scaling brand
    redefining personalized jewelry retail in India.
  • A culture that respects work-life balance and rewards talent, not exploitation.

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