Helpdesk Executive

7 days ago

Mumbai, Maharashtra, India NMS Consultant Full time ₹ 6,00,000 - ₹ 12,00,000 per year
  • L1 Service Desk for Application Support and Infra Support
  • Basics Knowledge on the Operating System (Linux) Skill
  • Customer-oriented and cool-tempered
  • Proficiency in English and Hindi, Excellent communication and interpersonal skills
  • Ability to quickly get trained on applications and tools for which support is expectedGood understanding of computer systems, mobile devices and other tech products
  • Capability to Manage L1 operation by referring to the Standard documents (SOP)
  • Ability to diagnose and resolve basic technical issues
  • Proven experience as a help desk technician or other customer support role of at least 2 yrs
  • Willing to Reskill based on the Project Requirement
  • Education Qualification Any bachelor's degree
  • Work location – Mumbai (Client Location)
  • Support Window – 24 x 7

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