Retail Head

3 days ago

Mumbai, Maharashtra, India ACME SERVICES PRIVATE LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Strategic Leadership:

  • Define and implement the national retail strategy aligned with the companys vision and growth objectives.
  • Drive business planning, forecasting, and budgeting for retail operations.

Operational Excellence:

  • Oversee daily operations of all retail stores across regions ensuring consistency in performance and customer experience.
  • Monitor KPIs, sales targets, and store profitability metrics and take corrective actions where needed.
  • Ensure adherence to SOPs, company policies, and regulatory requirements.

Team Leadership & Development:

  • Lead and mentor zonal/regional managers and store leadership teams.
  • Foster a performance-driven culture through effective people management and development programs.

Store Expansion & Projects:

  • Identify and evaluate new market opportunities for retail expansion.
  • Work closely with the Projects and Real Estate team for site selection, store setup, and renovations.

Merchandising & Inventory:

  • Coordinate with the merchandising and supply chain teams to ensure optimal stock levels and product assortment.
  • Monitor inventory turns and reduces shrinkage.

Customer Experience & Brand Management:

  • Ensure a superior in-store customer experience through training, service standards, and brand consistency.
  • Integrate omnichannel strategies to enhance customer engagement and sales.

Financial Accountability:

  • Drive cost efficiency across operations.
  • Own and manage the P&L for the retail business.

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