Delivery Lead

3 days ago

Bengaluru, Karnataka, India Prodapt Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Job Title: Global Technology Delivery Leader

Location: Chennai

Job Summary: We are seeking an accomplished Global Technology Delivery Leader with over 20 years of experience in digital transformation, cloud integration, and cognitive automation. The ideal candidate will have a proven track record of leading large-scale, complex digital transformation initiatives, driving multi-million-dollar cost savings, and achieving significant revenue growth.

Key Responsibilities:

  • Lead and manage global delivery and operations for digital transformation, cloud integration, and cognitive automation projects.
  • Oversee P&L management, ensuring strong margins and revenue growth.
  • Spearhead strategic initiatives in key growth areas such as Network Solutions, IoT, Digital Engineering, and Infrastructure Services.
  • Develop and implement innovative solutions to improve delivery governance and customer satisfaction.
  • Build and lead high-performing global teams, ensuring rapid resource ramp-up and talent grooming.
  • Drive business development efforts, winning new deals and expanding customer base.
  • Represent the company at international forums and conferences, showcasing thought leadership in technology and industry standards.
  • Candidate should possess leadership skill and strong Delivery skill.
  • Good experience in a similar role with hands-on experience telecommunications industry across OSS / BSS
  • Candidate should own delivery of large programs (managed services, transformation) and accounts and deliver as per the commitments to Customer.
  • Must have managed a team of Onsite, Offshore managers to deliver customer commitments.
  • Candidate should lead from front and exhibit technical, analytical, and logical thinking.
  • Candidate should own and take accountability for managerial tasks of program from resource planning/hiring, transitioning, coaching/mentoring, reporting.
  • Candidate should be accountable for Revenue Growth, Margin improvement, Customer and Employee satisfaction, bringing Innovation into the account
  • Candidate should be fluent with communication/articulation, and presentation skills.
  • Should be adept in Pre-sales, both regarding mining existing accounts and responding to RFPs/ RFIs
  • Establish quick rapport with Customers by solving their expectations. Be ready to travel, meet & present to customers as required.
  • Candidate should have full control of the projects in the accounts to provide updates to Management and Customer anytime.
  • Candidate should have contributed to business value adds, CII (Continuous Improvement and Innovation) initiatives, Gen Ai and automations to improve productivity, improve overall CSAT and NPS
  • Self-motivated, decisive, with the ability to adapt to change and competing demands.
  • Research best practices and use continuous process improvement to achieve results.

Key Skills and Competencies:

  • Global Delivery & Operations
  • Large Digital Transformation Execution & Turnaround
  • P&L Management
  • Cost Optimization
  • Customer Relationship Management
  • Driving Innovation
  • Business Development
  • Change Management
  • Incubating New Ideas/Initiatives
  • Leading High Performing Teams

Education:

  • Bachelor's degree in computer science, computer engineering, software engineering, or a related area, or equivalent experience, desired.

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