Delivery Lead

Why MResult?

Founded in 2004, MResult is a global digital solutions partner trusted by leading Fortune 500 companies in industries such as pharma & healthcare, retail, and BFSI. MResult's expertise in data and analytics, data engineering, machine learning, AI, and automation help companies streamline operations and unlock business value. As part of our team, you will collaborate with top minds in the industry to deliver cutting-edge solutions that solve real-world challenges.

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What We Offer:

At MResult, you can leave your mark on projects at the world's most recognized brands, access opportunities to grow and upskill, and do your best work with the flexibility of hybrid work models. Great work is rewarded, and leaders are nurtured from within. Our values — Agility, Collaboration, Client Focus, Innovation, and Integrity — are woven into our culture, guiding every decision.

What This Role Requires

In this role, you will be a key contributor to MResult's mission of empowering our clients with data-driven insights and innovative digital solutions. Each day brings exciting challenges and growth opportunities. Here is what you will do.

Roles and Responsibilities:

• Lead the delivery of IT solutions, ensuring alignment with client objectives, timelines, and budgetary constraints.
• Develop and implement delivery models and strategies to optimize efficiency, quality, and client satisfaction.
• Serve as a primary point of contact for clients, building and maintaining strong relationships to understand their needs and deliver tailored solutions.
• Collaborate with cross-functional teams, including project managers, developers, analysts, and stakeholders, to ensure successful project execution.
• Utilize analytics and data engineering and AI capabilities to drive insights, inform decision-making, and optimize delivery processes.
• Mentor and coach delivery teams, fostering a culture of collaboration, innovation, and continuous improvement.
• Drive a customer-centric mindset across the organization, championing the importance of understanding and exceeding client expectations.
• Monitor delivery performance metrics, identify areas for improvement, and implement corrective actions to drive operational excellence.
• Stay abreast of industry trends, emerging technologies, and best practices in IT delivery, and incorporate relevant insights into strategy and execution.
• Represent the company at industry events, conferences, and client meetings, showcasing our expertise and capabilities in IT solutions delivery.

Key Skills to Succeed in This Role:

• Bachelor's degree in computer science, engineering, or a related field; advanced degree preferred.
• 20+ years of experience in the IT domain, with a focus on delivery management and leadership.
• Proven track record of success in managing delivery models, driving operational efficiency, and achieving strategic objectives.
• Strong interpersonal skills and the ability to effectively communicate and collaborate with diverse stakeholders, both internally and externally.
• Expertise in data analytics and data engineering, with the ability to leverage data-driven insights to optimize delivery processes and outcomes.
• Excellent people person in leadership and mentorship abilities, with a track record of developing high-performing teams and fostering a culture of innovation and continuous improvement.
• Customer-centric mindset with a passion for delivering exceptional service and building long-term client relationships.
• Strong problem-solving skills and the ability to navigate complex challenges and ambiguity in a dynamic business environment.
• Proven ability to manage multiple priorities and projects simultaneously, while maintaining a high level of attention to detail and quality.
• Flexibility to travel as needed to meet client requirements and support delivery activities.
• Understanding on various end-to-end enterprise standard solution designing, defining standards and ability to determine the product designing.

Location: Bangalore/Mangalore - Hybrid

Manage, Master, and Maximize with MResult

MResult is an equal-opportunity employer committed to building an inclusive environment free of discrimination and harassment. Take the next step in your career with MResult — where your ideas help shape the future.